I'm working on importing a json into assets and using them as custom fields to fill in certain attributes. (JIRA Data Center JSM 5.4) Currently we have imported a few objects and created them with the necessary attributes. I have a few questions about setting this up From there, we would be using that field to generate values in custom fields as read only. For example: Assets Object Field: ProductX Attributes of field are: Owner: John Smith Size: Large Available Sizes: Small - Medium - Large Expected Result: * When ProductX is selected in the assets custom field when creating a ticket:* customfield_xxxxx: Size in attributes will be listed in a separate Custom field (Currently doing this via JIRA Automation, if there's another way to do it dynamically that would be super), * customfield_yyyyy: a single select drop down field with available sizes will be set as options I've tried creating a Select attribute but was unable to add each of the Available sizes as an option for a drop down. Not sure if this applies or maybe I'm approaching that wrong. Is there a way to use attributes as values for a custom field? If so, how can this be attained? Thanks! Josh

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Question About Assets

Joshua Luna

I'm working on importing a json into assets and using them as custom fields to fill in certain attributes. (JIRA Data Center JSM 5.4)

Currently we have imported a few objects and created them with the necessary attributes.

I have a few questions about setting this up

From there, we would be using that field to generate values in custom fields as read only.

For example:
Assets Object Field: ProductX

Attributes of field are:
Owner: John Smith
Size: Large
Available Sizes: Small - Medium - Large

Expected Result:

When ProductX is selected in the assets custom field when creating a ticket:
- customfield_xxxxx: Size in attributes will be listed in a separate Custom field (Currently doing this via JIRA Automation, if there's another way to do it dynamically that would be super),
- customfield_yyyyy: a single select drop down field with available sizes will be set as options

I've tried creating a Select attribute but was unable to add each of the Available sizes as an option for a drop down. Not sure if this applies or maybe I'm approaching that wrong.

Is there a way to use attributes as values for a custom field? If so, how can this be attained?

Thanks!

Josh

Accepted answers

Fabian Lim

Hi @Joshua Luna

In order for Available sizes to show as options for customfield_yyyy, they need to be objects. So you will need a size object with different entries. Then in ProductX you will need to use an object atrribute reference to the size object.

This is a video tutorial I put together to help you: https://www.youtube.com/watch?v=8oRZhGGB-ns

Regards,

Fabian

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