Hello, we always get only the receipts of Trello usage instead of invoices, can you help me where can I set that we can get the invoice too?
Hello there @Learning Innovation Kft. and welcome to the Atlassian community!
A lot of people get confused about this and many get advice to get redirected here:
https://support.atlassian.com/trello/docs/invoices-and-receipts-for-your-trello-subscription/
You may not be able to see Additional invoice details as this was reported by the other user as well.
Fortunately, this page contains the answer to your question: https://community.atlassian.com/t5/Trello-questions/Invoices/qaq-p/2559937
I hope this helps you.
Hello @Nikola Perisic, thanks for your answer, but maybe I couldn't pass the information. We always get the receipt to the added e-mail address, but not the invoice, so we have billing contact, we have additional invoice details. We just don't get the invoice per e-mail, only the receipt, and our Finance Department needs invoices per e-mail too, not only the receipts.
Thanks for your help.
We are facing the same issue.
A receipts are not enough for our accountant—we need to receive an invoice at the billing email address. Is that possible?
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