Why can't I see all the workflow states in the drop-down?

Alex Mardare

In the story workflow I have the states "Waiting to deploy", "Complete" and "Cancelled", in addition to the proposed and intermediary states.

However, when accessing the state drop-down, I can't see the three states mentioned, only the others. 

In the permissions, "Any logged in user" has the permission to transition, close and resolve issues. I am logged in. Why then don't I have this possibility, and how can I enable it?

Laurie Sciutti

hello @Alex Mardare and welcome to the Community!  It's possible there are workflow conditions prohibiting issue closure (perhaps all sub-tasks must be closed before allowing issue closure).  Have a look at the transitions to the closure states and check the Conditions.