Pre-Migration Checks: We couldn't complete the cloud license check for apps

Question

Hi all,
I already successfully completed a test migration earlier this week. I wanted to do the production migration today but it is blocked by an error:

There is nothing in the logs and I already disabled all firewall rules that might interfere. All apps are installed in the cloud (as you see and CCMA figured out) and they have a stage 2 migration path. This is really frustrating especially because Confluence isn't telling me what is the problem... Has anyone had this problem before? How did you solve it?

Thanks and greets

Asha Goyal_0i7i5i · Answer

Thanks @Atlassian Admin

I also faced the same issue few days ago, and go this solution reommended from Atlassian.

Regards

Asha

Atlassian Admin_u4dc9o · Answer

Hi Asha,
Unfortunately I can't verify your solution. I then opted to migrate the Plugins manually (it wasn't that much). It made no sense to me to spend much time on looking for a fix or even postponing the migration when doing it manually only takes about an hour.

Greets and thanks for sharing your solution!

Asha Goyal_0i7i5i · Answer

Hello @Atlassian Admin

Are you chosing "migrating all data at once"? If yes, please chose "what to migrate" option.

Try to wipe of all the data in cloud and retry, I was also facing the same and it worked for me.

Kindly vote and Accept if it helps.

Thanks

Asha