Hi everyone,
we're trying to import some issues in another project but it returns a fatal error:
2024-01-18 17:02:45,621 INFO - Importer started!
2024-01-18 17:02:45,622 INFO - Engine is running in Import mode
2024-01-18 17:02:45,629 INFO - All issues will be imported to project: Change Requests (CR)
2024-01-18 17:02:45,629 INFO - Creating issue: [externalId='autoid-3326588738993817214', summary='On-demand trigger must support IPID (idempotency identifier)']
2024-01-18 17:02:45,632 INFO - Issue does not have issue type selected, the affected issues will be created with default issue type [Change Request]
2024-01-18 17:02:45,643 ERROR - Fatal error during import
java.lang.NullPointerException
at com.atlassian.jira.plugins.importer.imports.bulkcreate.engine.BulkCreateDataImporter.doImportIssues(BulkCreateDataImporter.java:241)
at com.atlassian.jira.plugins.importer.imports.bulkcreate.engine.BulkCreateDataImporter.runImporterEngine(BulkCreateDataImporter.java:178)
at com.atlassian.jira.plugins.importer.imports.bulkcreate.engine.BulkCreateDataImporter.doImport(BulkCreateDataImporter.java:153)
at com.atlassian.jira.plugins.importer.imports.importer.impl.ImporterCallable.call(ImporterCallable.java:26)
at com.atlassian.jira.plugins.importer.imports.importer.impl.ImporterCallable.call(ImporterCallable.java:15)
at com.atlassian.jira.task.TaskManagerImpl$TaskCallableDecorator.call(TaskManagerImpl.java:528)
at com.atlassian.jira.task.TaskManagerImpl$TaskCallableDecorator.call(TaskManagerImpl.java:486)
at java.base/java.util.concurrent.FutureTask.run(FutureTask.java:264)
at java.base/java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:515)
at java.base/java.util.concurrent.FutureTask.run(FutureTask.java:264)
at com.atlassian.jira.task.ForkedThreadExecutor$ForkedRunnableDecorator.run(ForkedThreadExecutor.java:216)
at java.base/java.lang.Thread.run(Thread.java:829)
The validation before the import is ok, we run also a reindex but the problem still happens.
Do you have suggestion on the root cause?
Thank you,
Emiliano