Failed to authenticate Custom JIRA site in VSCode plugin with status code 500

Question

Hi all,

I am trying to install VSCode plugin to integrate with custom JIRA site, but encountered AxiosError.  The same has been raised in VSCode BitBucket issue log, I would like to seek help from here to see if anyone using this could share the experience.

Error message:

Authentication error
Error authenticating with Jira: AxiosError: Request failed with status code 500

‌

VSCode version: 1.83.0
Jira and Bitbucket version: v3.0.9
Jira version (Datacenter): v9.4.6

VSCode BitBucket issue log - https://bitbucket.org/atlassianlabs/atlascode/issues/5372/failed-to-authenticate-custom-jira-site

Thanks,

K

Mark Turner_uthnt1 · Answer

Has this been fixed? I have no way to specify only a PAT and cannot reach my custom server as a result.

KTech22 · Answer

@Nikola Perisic I worked with technical team for this, it seems that the authentication method of plugin is not supported.  From the plugin configuration interface, there is an option to choose using simple authentication or bearer token, may I know how this plugin authenticate with Jira custom site?  It would be great to know if the plug in is using any existing API call to authenticate.

Thanks!

Nikola Perisic · Answer

Not a problem @KTech22 ,

Can you mark my answer as accepted? Greatly appreciated!

Thanks,

Nikola