Special Characters problem during migration

Question

Hi,

I am migrating to JIRA through csv file. In csv i have some special characters in some fields like:

incohérente but in jira after migration it is looking like this: incoh?rente

How can i fix this?

Rahul Aich [Nagra] · Answer

Milap

Use this as an encoder ,   ISO-8859-1 it works. I tried just now.

Sven [Dione Technology] · Answer

This is coming from the encoding format of your file :

There a good answer :

https://answers.atlassian.com/questions/132754/import-from-qc-ascii-convertion

I like the last comment of Matt (I used it few time well)