Resetting of field in Confiform of type WS Multi-Select

Question

Hi guys,

when I use the IFTTT rule for field definition to reset my fields in a form, it works for everything except WS Multi-Select. There seems to be a slight issue.

When I reset, it does remove the entries previously chosen but on the form leaves a X entry on the screen in the form field.  Now I have tested and the form does believe that the field is empty but it is an annoying and could confuse users.

Is this a BUG?  Can I use the rule "Set Value" instead to reset the field?

Thanks for your assistance in advance.

BR.

Stuart.

Alex Medved _ConfiForms_ · Answer

OK, I think I understand what do you mean. We will look into addressing that little UI glitch

Stuart Wosika_lfwlh0 · Answer

These are snippets from the form. 1. Form Field Definition

issues|key|fields.summary IHProblemExistingIdea Ideas To Solve Problem /rest/api/2/search?jql=project%3DIH%20AND%20issuetype%3DIdea c2913ec595525a5f89dd9cd89e54cd94 Lookup Existing Ideas in Jira. Can link to a maximum of 3 ideas false wsmultiselect

2. Reset of Field

IHReqType:[empty] IHProblemExistingIdea Reset value IHReqType

Stuart.

Alex Medved _ConfiForms_ · Answer

Hi

Could you please explain how do you use the IFTTT rule to reset a value in the field? Are you updating the field back on form submit setting the field value to be empty?

Alex