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How to update field between 2 issue in different project with a link "related to"

Emiliano Visioli_eb2tr1

Hi all,

I need to update a field that is present in 2 different project through automation.

I guess I can use a multi-projects rule but I'm not sure how to define the trigger issue (to avoid that rules is triggered when doesn't require.

Here the use case:

The field "Fix version" is shared between an issue type A in Project 1 and an issue type B in Project 2. The issue B has a link "Related to" with issue B.

I want that when user update the field in the A, the value is updated also in issue B but I don't want the viceversa so the only trigger issue must be A.

Can you help me?

Thank you,

Emiliano

Accepted answers

Emiliano Visioli_eb2tr1

Resolved changing the For condition to linked issued and adding a condition that issuetype be the one I want

All comments

Mohanraj Thangamuthu

Hello, Good day. In this rule trigger will be "field value changed" and select "Fix version". Then second will be a condition, in condition either you can set "Issue type" condition (Type A) or project condition (project A). So only rule will proceed when an issue in Project A is updated.

Emiliano Visioli_eb2tr1

Hi Mohanraj,

thank you for your feedback.

But in this case how I know that when updating the field of issue A, only the field in the issue B (that is linked to issue A) will be updated too?

Emiliano Visioli_eb2tr1

I tried the following automation but there a couple of issues:

1) It edited all the issues in the second project but I want to change only the issue linked with the trigger one (that is correct following the audit)

2) the Fix version field hasn't been edited in the linked issues

Emiliano Visioli_eb2tr1

Resolved changing the For condition to linked issued and adding a condition that issuetype be the one I want

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