Help on setting up incoming automation rules.
Goal/Initiative: I would like to have a custom field or link on my JIRA that allows a user to select or click a "Page L3". The action will then fire off a trigger to Opsgenie that will initiate the on-call action.
Note: we're using Opsgenie as a way to page on-call after hours support.
Question: Right now I'm using the "Create Alert" with the condition of "Priority" = Highest. This current configuration is not meeting our needs. Is there a way to setup a custom field or link on the JIRA ticket that when a specific custom field is selected OR the link is clicked by the user, it will initiate the Opsgenie alert?
