Number of agents in the Data Center trial version

Roblox Foxxx

Hi all,

Our team would like to install Jira Service Management Data Center from scratch. Initially, only a small team (10 agents) will be involved in testing, configuration, etc. Will the trial license cover our initial demand or will we have to subscribe to a full license?

Joseph Chung Yin

@Roblox Foxxx -

For JSM (Data Center) trial, is free for 30 days.  However once the 30 days are passed, then you will need to purchase.  At minimum, the lowest level of agent licenses is set at 50 agents as there are no setup for just for 10 agents.

Please review the following reference link - https://www.atlassian.com/software/jira/service-management/pricing?tab=data-center-new

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Technology Applications Team

Viasat Inc.