Problem with Login

Question

I add the Saml over Azure AD. All good, works but every time someone try to login he got this error:

When the Error is showing and you open the page: xxx.statuspage.io again it works ...

Thanks for the Help !

Eugenio Onofre_v78igo · Answer

Hi @Daniel Inderbinen

I am not quite sure as I do not have access to your instance to check.
I would strongly recommend getting in touch with Atlassian Support as they have access to your instance and may be able to debug it.

Regards,
Eugenio

Daniel Inderbinen_89hl3x · Answer

Hey @Eugenio Onofre  can you please quick tell me witch part can be have inpact on the Setup?

Eugenio Onofre_v78igo · Answer

Hi @Daniel Inderbinen

This issue usually happens when there is a misconfiguration in the SAML properties / redirects. I strongly suggest reviewing all the SAML configuration to make sure the values are all correct and, in case you are still facing the issue, raise a ticket with Atlassian Support at https://support.atlassian.com

In case this answer helps you resolve your query, please accept it so it can help other community users in the future.

Regards,
Eugenio