I'm trying to send a Scriptrunner Listener custom email based on a certain comment.

Karl Samson_71fk2j

I want to setup a ScriptRunner Listener that sends a custom email to certain people when '@ Data Export Control' is added in a Comment.

I have the email subject and template setup ok, but the 'Condition and Configuration' I can't get to work.

I currently have:-

"import com.atlassian.jira.event.comment.CommentEvent

CommentEvent == ("@Data Export Control")"

I know there must be more to the code than this, and I can't seem to find anything online, can anybody help me with this please?

NB - I know how to do it using Jira Automation, but we have too many Automations already, degrading our system performance! Thanks.

Eugenio Onofre_v78igo

Hello @Karl Samson

Here's a simplified version of what the script might look like: 

---

import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.event.issue.IssueEvent
import com.atlassian.jira.event.comment.CommentEvent
import com.atlassian.jira.issue.comments.CommentManager
import com.atlassian.jira.mail.Email
import com.atlassian.mail.server.SMTPMailServer

// Your ScriptRunner listener should listen for CommentEvent
if (event instanceof CommentEvent) {
def commentEvent = event as CommentEvent
def comment = commentEvent.getComment()
def commentBody = comment.getBody()

// Check if the comment contains the specific keyword
if (commentBody.contains("@Data Export Control")) {
def issue = comment.getIssue()
def recipient = "email@example.com" // Define the recipient's email address
def subject = "Your Email Subject"
def body = "Your Email Template"

// Sending email
SMTPMailServer mailServer = ComponentAccessor.getMailServerManager().getDefaultSMTPMailServer()
if (mailServer) {
Email email = new Email(recipient)
email.setSubject(subject)
email.setBody(body)
mailServer.send(email)
} else {
log.warn("No SMTP Mail Server configured in JIRA.")
}
}
}

---

A few things to note:

• Make sure to replace "email@example.com", "Your Email Subject", and "Your Email Template" with the actual email address, subject, and body template you want to use.
• This script assumes you have an SMTP server set up in Jira for sending emails.
• The contains method is case-sensitive. You may want to use toLowerCase() or a similar method for a case-insensitive match.
• Remember to test this script in a controlled environment before deploying it in your production environment to ensure it works as expected and does not have unintended side effects.

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