It seems that the deletion of the team organization is not successful.

Question

It seems that the organization deletion for organization is not proceeding correctly. Despite multiple attempts to delete the organization, an error message is appearing: 'There are products that need to be removed before deleting the organization. If you have recently removed a product, please try again after a short period.' The organization deletion is not successful with this message. What could be the reason for this?

Odd_lynice · Answer

Hi @LeeBuWon

Before an Organization can be deleted you need to remove the domain associated with the organization as well as remove products that belong to the organization.

You can follow the steps outlined in this document: Delete your organization

Do note that the ability to delete the organization does not happen outright, especially if you have just recently removed or canceled products associated with the Organization - it will take a few weeks for our system to cancel/remove the products before it will allow you to delete the Organization.

Theodore