JIRA Service Desk: Can we set custom time band in Reports ?

Question

Hi,

Can we set custom time band in Reports ?

For ex: Last n days, Last n Months.

Currently default JIRA service desk report options are:

Past 48 hours

Past 7 days

Past 14 days

Past 30 days

Past Quarter by day

Past Quarter by week

Past year by week

Past year by month

Any suggestions ??

My JIRA version is 6.4 and service desk version is 2.0.

Robert Storozyk · Answer

Apparently based on the ticket listed above, this has not yet been addressed...Very disappointing and frustrating.

Dale Simmons · Answer

I don't think customizing start and end dates in JSD reports is possible as of now...it's killing us.  This feature was requested November '13 and it still has not been implemented.  See JIRA ticket below.

https://jira.atlassian.com/browse/JSD-147

meta-manish · Answer

Hi thanks for the reply.

can you please suggest me where to find those options, I have global permission access and I dint see any such option of adding the custom time band in "JIRA Service desk Report"