Visibilty of Jira Issue Type

Question

I was wondering if, within a certain screen scheme, I could disable the visibilty of specific issue types so that no issue can be created with that type.

The idea is that issues with that type can only be observable but no user can create a issue with that type.

Is is posible? Do I need to upgrade the paid license level?

Rebekka Heilmann (viadee) · Answer

What issues would be there to observe, if none of that issue type can be created? I don't quite understand the use case of this.

Are you working with boards? You could have one project with the issue types you only want "observed" and give the users only restricted permissions (view, but no edit permission). The other project contains the other issue type with full permission. On the board you can include both issues and have one "view" of them all.

Pedro Oliva Rodríguez · Answer

Where should that javascript be placed? Like a script listener or something like that?

Aron Gombas _Midori_ · Answer

I think this cannot be done in an "intuitive" way by hiding the issue type from the selector when creating a new issue.

But:

* You could write a little Javascript that removes the unwanted issue type from the form, and execute that Javascript when the form is displayed. I think it could work.
* There is a similar use case described in this official KB, and I think using a similar technique could solve your use case, too. The limitation here is that the user will be able to select the unwanted issue type, but then when submitting the form, it will be rejected. Not the ideal user experience, but it could work.