Please refer to the following error id:

Question

Please refer to the following error id: 60f3356f94beee7e3a8396ac69a35e7ab6b4c7807a506c7830429cfb93964519fbed92bc4044dacd40e976a8b8f6a2cd7d6d840c96715908d9ee82a4fc6f501a.baef6d767535a529a35a5b0f3d6635c5022cfd2ddf73def4b82a03c365fc76b9b89892103a9d510a9964b4fc60075ee6c963d0404847ad8de7a0c1197ecc41bf.03ddc0cd431c390d51b5fc9550db0e0b5b024cd4030b5d040d95e12f6376e616afecb3ede0bfc36363f8e47d8013dc10587aa70dc1fcafb6b137fcb784ee04b7.2023-12-20T01:23:42.483Z

please ，what should i do？

Whenever you open a project, this pop-up window will appear. This is true for all projects.

Nic Brough -Adaptavist- · Answer

Welcome to the Atlassian Community!

I am sorry that the answer you got before was misleading - it was generated by an AI that has no understanding of your question or Atlassian software.

This is an error code for the front-end, it's only really useful to Atlassian developers who have access to all the application logs.

You say you are using Jira Server, so the first thing to look at is your application logs, it is very likely that there are errors being written into there, ones that can tell you a lot more than this code you see on-screen.

Get a copy of <jira home>/logs/atlassian-jira.log and match up the time you got this error on-screen with what Jira was logging in that file.  (Actually, as you say "whenever you open s project", that implies you can trigger the error on demand, so it is probably easier and quicker to simply "tail" the current log (read it in real time), trigger the error, and read through the errors that get dumped into the log!

Asha Goyal_0i7i5i · Answer

Hello @gb musk

Kindly try different browser, and if the issue still persists raise a request to the support.atlassian.com

Kindly Accept the ans if it helps.

Thanks

Asha