Getting endless sync updates!

Question

I've created a project in Atlas and linked it to an Epic in Jira SW and had synced the two.

I have been using Plans and have have also installed BigPicture (not really using it yet) as I'm testing a few things.

I'm getting constant emails (159 and counting) from Atlas for Jira Cloud (Jira) telling me that " Atlas for Jira Cloud made XX updates." then lists the same Start date 30-50 times!

Currently the Start date field is not added to the Epic screen but is visible in the Plans view. Could this be an issue?

Kristin Leggo · Answer

I also have this issue - with a very similar set up to @Jonathan Blackburn .

Any further updates/ideas on what was happening? Or more importantly - how to stop it! :)   I haven't changed the dates in Atlas or the Plan - the mails seem to be triggered automatically every 10 mins when the Atlas project syncs with the Jira SW epic cc @Carlos Garcia Navarro

Any tips appreciated!

Jonathan Blackburn_zgmfj4 · Answer

One project only. Changed in both.

It's finally stopped now but I think I got up to 1000 emails or so!

Carlos Garcia Navarro · Answer

Hi @Jonathan Blackburn ,

This is not expected, and I couldn't reproduce the issue myself, but I'm not using Plans. Are you seeing this issue only with one project in particular? Are you changing the dates either in Atlas or the Plan when you receive these updates?