Mail issue to service desk team of the Project

Question

Hi,

My client wants to send a notification to all the agents of the "service desk team" when an issue is created.

I have created a group for those agents and gave them the role "service desk team" in the project.

Can you please help me how can I set this email/notification up?

Darren Pegg · Answer

You have allready set a good basis for managing your users which is nice to see

M Amine · Answer

thanks. Will try that.

Darren Pegg · Answer

Check the associated notification scheme, edit and add the project role to the create notification which I believe is at the top...