Just need SMS Alerts

Question

We have our own monitoring software at our company. I need it to send sms messages for critical alerts, but sending to @vtext.com isn't reliable. It's never been reliable. So I need this service to send reliable sms alerts to our phones. I don't need an on-call schedule or some of the other features of opsgenie. Once I create my account and setup my cell phone in the SMS field, how do I setup my monitor software to send alerts? Is it an email address like @opsgenie.com? For some reason I'm just not finding this answer. Also, is this overkill? Is there a better way of doing what I want to do? Thanks!

Eric Hillman_snygpj · Answer

Got it.  You have to create an integration with email, then it gives you an email address to use for whatever notification type you chose.  Thanks

Eric Hillman_snygpj · Answer

I think I figured it out.  Apparently, you add an api string to your monitoring app to connect it and allow it to send alerts.  Not sure if this is the only way though.  What if I want to write a script to send an alert?  What command would I use to send it?

Jack Brickey · Answer

The subsequent article create-and-manage-notification-preferences discusses how to define the alert preferences by user. So when a user is on call then the will be alerted by the system according to their preferences. It won't be an email unless that is specifically how the user is set up. You mentioned earlier, not needing to set up schedules but if your method of operation is to simply have a single individual, always handling the issues then you set up a simple, schedule, for that person, I.e. always on call.