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Question about using Automation to unsubscribe from cards

Sandri Dekker

I'm curious what happens with the following automation:

Trigger: when a card assigned to me is added to the board by anyone

Action: unsubscribe from the card

Does unsubscribing from a card prevent me from getting an email notification when someone else @mentions me in the comment or is it just the equivalent of unwatching the card?

I'm having a hard time finding documentation on this particular action.

Thanks.

Accepted answers

All comments

Hannah Humbert - Simpla Workflows

Hi @Sandri Dekker ! 😊 Yes, it's the latter; unsubscribe = unwatch. So you should still get @mention notifications, but you won't receive notifications if the card gets other updates like due date changes, when a card moves lists, etc.

Patch Bowen

Hi Hannah, if someone unsubscribes from a card, will they stop getting Due Date notifications? For example, all members of my team don't want to receive notifications about when a crad moves, if they're added to the card, etc... etc.. however, what is very important is the notification that lets them know its due in 2 days. Will unsubscribing stop the due date notification as well?

Thanks,

Carolina Lopez_rbdu5v

Hi @Patch Bowen!

Unsubscribing from a card will prevent the due date notifications from being sent.
If they don't want to receive email notifications for other changes, I suggest changing the email notifications settings on their Account settings page. You can find more details about notifications here:
Receiving Trello notifications

Patch Bowen

Sorry, it's not the email notifications its the Push notifications. My team get frustrated getting notifications for every single thing that happens to a card.

However, they need the due date notification.

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