How to update custom field value depending on the workflow status

jira_admin_cu

Hi Team,

We have a requirement to change the custom field values in the dropdown depending on the workflow status.

For example :

 

We have a field "Test Dropdown", and The whole dropdown has values A,B,C,D,E,F

If the ticket is in the status, "In Progress", the dropdown should display A, D,E

If the ticket is in the status, "Review", dropdown should display B,C, F

etc

etc

The field should be editable on the form or transition screen, with values listed based on status.

Ram Kumar Aravindakshan _Adaptavist_

Hi @jira_admin_cu

Could you please clarify if you are using a Transition screen? I am asking this because if you intend to filter the  List's option, this can only be done using ScriptRunner's Behaviour.

However, a transition screen will be required if you want the filtration to occur according to the transition type.

You can use the Behaviour Initialiser to trigger the filtration. 

Below is a sample working code for your reference:-

import com.onresolve.jira.groovy.user.FieldBehaviours
import groovy.transform.BaseScript

@BaseScript FieldBehaviours behaviours
def sampleList = getFieldByName('Sample List')
def options = []

if (actionName == 'In Progress') {
    options = ['Option1', 'Option2']
} else if (actionName == 'Done') {
    options = ['Option3', 'Option4']
}

sampleList.setFieldOptions(options)

Please note that the sample working code above is not 100% exact to your environment. Hence, you will need to make the required modifications.

Below is a screenshot of the Behaviour configuration for your reference:-

You will need to add the Transition screens to your Workflow accordingly and ensure the list is included in it.

I hope this helps to solve your question. :-)

Thank you and Kind regards,

Ram