Good day!
I am installing Jira Datacenter 9.4.12
When I'm open Manage apps: "The Atlassian Marketplace server is not reachable."
Can you tell me where I can find the application logs to find out the cause?
[05/12/2023 8:36 PM] [root@osspdu-vm178 ~]# curl -v -X GET https://marketplace.atlassian.com/healthcheck
Note: Unnecessary use of -X or --request, GET is already inferred.
* Trying 185.166.141.23...
* TCP_NODELAY set
* Connected to marketplace.atlassian.com (185.166.141.23) port 443 (#0)
* ALPN, offering h2
* ALPN, offering http/1.1
* successfully set certificate verify locations:
* CAfile: /etc/pki/tls/certs/ca-bundle.crt
CApath: none
* TLSv1.3 (OUT), TLS handshake, Client hello (1):
* TLSv1.3 (IN), TLS handshake, Server hello (2):
* TLSv1.2 (IN), TLS handshake, Certificate (11):
* TLSv1.2 (IN), TLS handshake, Server key exchange (12):
* TLSv1.2 (IN), TLS handshake, Server finished (14):
* TLSv1.2 (OUT), TLS handshake, Client key exchange (16):
* TLSv1.2 (OUT), TLS change cipher, Change cipher spec (1):
* TLSv1.2 (OUT), TLS handshake, Finished (20):
* TLSv1.2 (IN), TLS handshake, Finished (20):
* SSL connection using TLSv1.2 / ECDHE-ECDSA-AES128-GCM-SHA256
* ALPN, server accepted to use h2
* Server certificate:
* subject: C=AU; ST=New South Wales; L=Sydney; O=Atlassian Pty Ltd; CN=*.atlassian.com
* start date: May 23 00:00:00 2023 GMT
* expire date: Jun 13 23:59:59 2024 GMT
* subjectAltName: host "marketplace.atlassian.com" matched cert's "*.atlassian.com"
* issuer: CN=cfiusinternal.cc.pw.us.am.ericsson.se
* SSL certificate verify ok.
* Using HTTP2, server supports multi-use
* Connection state changed (HTTP/2 confirmed)
* Copying HTTP/2 data in stream buffer to connection buffer after upgrade: len=0
* Using Stream ID: 1 (easy handle 0x55fbbe6f56b0)
> GET /healthcheck HTTP/2
> Host: marketplace.atlassian.com
> User-Agent: curl/7.61.1
> Accept: /
>
* Connection state changed (MAX_CONCURRENT_STREAMS == 64)!
< HTTP/2 200
< date: Tue, 05 Dec 2023 18:36:19 GMT
< content-length: 0
< accept-ranges: bytes
< age: 0
< vary: Origin
< via: 1.1 varnish (Varnish/6.5)
< x-cache: MISS
< x-varnish: 9565633
< server: AtlassianEdge
< x-content-type-options: nosniff
< x-xss-protection: 1; mode=block
< atl-traceid: 743c3bac4948466d9fc99fecf31e41a3
< report-to: {"endpoints": [{"url": "https://dz8aopenkvv6s.cloudfront.net"}], "group": "endpoint-1", "include_subdomains": true, "max_age": 600}
< nel: {"failure_fraction": 0.001, "include_subdomains": true, "max_age": 600, "report_to": "endpoint-1"}
< strict-transport-security: max-age=63072000; preload
<
* Connection #0 to host marketplace.atlassian.com left intact
keytool -import -alias marketplace.atlassian.com:443 -keystore ./jira/jre/lib/security/cacerts -file marketplace.atlassian.com.crt
