Automatic tags on alerts sent to other teams

Joe Hakim_rbod58

Hello. I'm trying to figure out a way to automatically tag alerts that my team sends to another team. Instead of having to type the tag out every time our team clicks "Create alert", is there a way to set this up automatically? For example, any time we set the responder field to team b, can it apply a specific tag? 

John M_2hpypf

Hi @Joe Hakim

 

John from Opsgenie support here - I'm happy to assist here.

You can create a policy that will check for the assigned team, and only add a specific tag if that team is present. Here is an example of what that would look like:

Thanks,

-John