Domain login - switching domains

Question

Currently use Atlassian products (JIRA, Confluence, Bitbucket) in an on prem solution with active directory logins.

We have a business need to switch to a new AD domain - how can I migrate all data from the old domain to the new domain and ensure that when joe.bloggs logs on he can see his data from the previous domain?

OLD DOMAIN:  joe.bloggs@olddomain.com

JIRA, Confluence, Bit Bucket Data.

NEW DOMAIN: joe.bloggs@NEWdomain.com

Needs to access data assigned to joe.bloggs@olddomain.com.

Initially thought about a AD trust to old domain however not viable option.

Any help, pointers, solution info accepted.

Cheers,

pd_3r9v35 · Answer

Thanks for answering - I will have a look at this

Florian Bonniec · Answer

Hi @pd

I had to do it recently on my side. It will depends on how many users you have but you could do a mapping between all active JIRA Users and the new domain. Then rename every users using the REST API.

Jira 9.11.0 (atlassian.com)

Changing directory will also lost every groups, you can migrate local group following this KB.

Move local group memberships between directories in Jira server | Jira | Atlassian Documentation

I strongly recommend to test this change in a test environment first.

Regards