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Reset password

Marco Wang_k1bz2e

When I click reset password, can't receive the email.

But received one mail told me: My password reset function is disable, please contact administrator.

So I need your help to reset my password.

Thanks!

Accepted answers

Ste Wright

Hi @Marco Wang

Is this on your company's Jira instance?

Usually when it says "contact Administrator" it means your internal Admin. I'd try contacting your own company's IT Support Team or similar.

Ste

All comments

Ste Wright

Hi @Marco Wang

Is this on your company's Jira instance?

Usually when it says "contact Administrator" it means your internal Admin. I'd try contacting your own company's IT Support Team or similar.

Ste

Marco Wang_k1bz2e

Yes, the login website is: HMI VDI - Service project (asml.com)

Ste Wright

Hi @Marco Wang

You need to contact your own Admin team internally - we can't help you from here.

As I say, usually the Admins would be an IT Support team, or DevOps team, or something similar to that

Ste

Marco Wang_k1bz2e

OK, I will try, thanks!

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