One of two closed sub-tasks show up in filter but the other does not

Question

Hi,

I use a filter to see all "not closed" tasks. Now there are some sub-tasks in the list with the status "in work" but actually they are still closed. So i googled and found an answer where this is kind of "works as designed" if the parent issue is still open.

BUT:

- The parent issue is open
- sub-task 1 is open -> is shown in the filter
- sub-task 2 is closed -> is shown in the filter
- sub-task 3 is closed -> is NOT shown in the filter

Sub-task 2 and 3 look exactly the same for the filter. So for me this does not look like "works as desigend" :D

Can someone help me out here? I would like to only see not-closed tasks.

Ah, the filter goes like this:

project = ABC AND component in (X, Y) AND status not in (closed, solved) AND issuetype not in (Theme, Initiative, Epos) ORDER BY due ASC

Christian Hofmann · Answer

Hi Charlie,

thanks for your reply.

I am pretty new to JIRA, so actually I have no clue :D  
I got a surch field where I post this filter. Ah and there is a button called "print agile card".

Charlie Misonne · Answer

Hi Christian,

Are you using the filter in an agile board or on the issue search page?

On the search no closed sub-tasks should be displayed, regardless of their parent's status.
Perhaps you need to reindex Jira or just the project you are searching in and see if that solves anything.