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Deleting Shared Dashboards

Sinead_Hever

Hi, I have deleted some test shared dashboards I created but they still show up on my portal when I click on My Dashboards. How do I get rid of them?

Also, the dashboard in the portal does not show the same data that I can see when I click on the dashboards in Jira itself. Why is it not pulling in the correct data. I have admin access and am the owner of these dashboards.

Many Thanks

Sinéad

Accepted answers

Fazila Ashraf

Hi @Sinead_Hever

By Portal i suppose you mean the jira site and not the JSM customer portal here.

The deleted item shouldn't show up. May be the one that shows up is another item? If that is not needed, you can try to delete this dashboard as well.

All comments

Fazila Ashraf

Hi @Sinead_Hever

By Portal i suppose you mean the jira site and not the JSM customer portal here.

The deleted item shouldn't show up. May be the one that shows up is another item? If that is not needed, you can try to delete this dashboard as well.

Sinead_Hever

Hi Fazila, I mean the JSM customer portal. All the dashboards I have deleted still show in there.

Sinead_Hever

This is what I can see in the JSM Customer Portal. I should only see two

Fazila Ashraf

hmm.. Dashboards are generally not shared in portals.

Are you using any add-ons for this feature?

If yes, please tag the plugin label in the question to get right visibility

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