Hello, is there any way to use on portal issue creation prefilled description as template based on component field?
Hello @pzotos ,
You can write a default value on description field. Replacing the system field "Description" in order to have a custom Description field with a default value in customer portal request forms | Jira | Atlassian Documentation
However if you want to change it specific conditions I belive you need scriptrunner plugin and write a beahivour.
Best,
Ezgi
Thanks a lot Ezgi, so the only way to change the prefilled information in the description is script runner
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