Priority to email subject

IT Support_9sxzym

Hello

 

about this issue, bringing the priority of an issue directly to the email subject, I already read a lot. Sure it would be possible to edit templates (*.vm) down the WEB-INF folder but this is no longer working and maybe you don't have permissions to the jira install directory.

But I had the idea if its possible to just ad the priority automatically to the issue summary? Cause the summary always is shown to the email subject.

So how the variable of the priority, which is always required, can be ad to the issue summary?

Thank you all in advanced.
Cheers Leo

Tim Kopperud

Hi @IT Support,  you might use Automation and create a rule like this:

Replace the filter (If) to your needs, so only relevant issues are affected. 

Use smart values to rephrase the Summary field by using something like this:

{{priority.name}} - {{summary}}

The result will then be like this:

TimK