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On Demand Plugins

T G2

Hi,

I have a trial on-demand JIRA, why are plugins missing, why doesn it says this "Atlassian OnDemand comes with a set of pre-defined plugins. Customers are not permitted to install new plugins or remove existing plugins. The commercial plugins require separate licenses and the bundled plugins are included with the service. All the plugins can be enabled, disabled and/or configured via your OnDemand administration console. What is this "service" which is different from the on demand subscription to JIRA?

Thanks,

Tim

Accepted answers

Nic Brough -Adaptavist-

There's no difference. The trial lets you try Jira OnDemand, as it would work if you decide to go ahead with it.

Neither the trial nor the full OnDemand instance allow plugins beyond the standard set Atlassian have chosen to deploy. Some of these are free and active by default, others you need to pay for and get activated.

All comments

Nic Brough -Adaptavist-

There's no difference. The trial lets you try Jira OnDemand, as it would work if you decide to go ahead with it.

SimonS

Thanks Nic - details are on the Plugin Policy page:

https://confluence.atlassian.com/display/AOD/Atlassian+OnDemand+Plugin+Policy

T G2

Thank you both, so for example there no plugin manager in the on-demand for the ones you can, how do you pay to get someone to do it? How do you get it from the marketplace to the on-demand if the only option is "Download" for on-premises?

Maybe the plugin manager is a bad example, say something else, how do you know if a marketplace plugin is allowed or not in on-demand?

Thanks,

Tim

https://marketplace.atlassian.com/plugins/com.atlassian.upm.atlassian-universal-plugin-manager-plugin

Nic Brough -Adaptavist-

You're missing the point.

There probably is a plugin manager in OnDemand. Atlassian probably use it to handle licenses, configuration and enabling and disabling.

But they do not let the users have access to it, and they don't allow plugins to be installed unless they are happy to support them.

You can't get anything from marketplace to OnDemand - the whole point of their restrictions for OnDemand is that you can't install any plugins they don't want you to.

To know what you can and can't have, read the page Simon linked to (Apologies, I should have posted that originally). It's got the current list there.

This is not a bad thing - it's about testing, stability and supportability. There's no way on earth I'd volunteer to support plugins I hadn't thoroughly tested on a hosted system - I take it on as part of a client contract, but that's a handful of clients, each on one or two systems, not thousands of them! Atlassian are working on both expanding the range of plugins they support, and letting you have more flexibility to install what you want. But the policy at the moment is a fixed list.

T G2

thanks, I get it now, I'm new to the jira design concept so I thought they were little VM plugins or something, or something like the salesforce app exchange.

Nic Brough -Adaptavist-

Actually, they are. But only if you're in full control of your own Jira, or your hosting company is happy to install plugins.

For example, I think Appfusions allow a range if you want to ask them. Note - that's not an endorsement or advert, I've not worked with them and have no affiliation. I just suspect Ellen will pipe up if she spots this conversation, and I thought it was worth mentioning that there are more alternatives.

Nic Brough -Adaptavist-

Atlassian renamed it recently. As it's Confluence, it's linked to the new name beneath the error message - try following that link.

Mohammad Adnan1

The link is not working.

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