Report on tickets created in all projects and closed tickets

Question

Hi everyone,
You've probably been asked this question many times before, but unfortunately I couldn't find what I was looking for.
I need to create a report with the following information:

- How many tickets were created in 2023
- how many tickets were closed in 2023

And preferably for all projects at the same time.

I would be very happy to receive a detailed description. I'm a Jira newbie :D

I look forward to your feedback.

Danut M _StonikByte_ · Answer

Hi @Aytac Caliskan,

You can easily calculate and display this on a Jira dashboard by using the Advanced Issue Filter Formula Gadget offered by our Great Gadgets plugin.

First, you need to create and save a filter that returns the tickets created in 2023 and another filter that returns the issues closed in 2023, as explained by @Florian Bonniec. Then configure the gadget to calculate the count on these filters and to display the results as you want.

I hope this helps. If you need any help, please contact us at support@stonikbyte.com .

Thank you,

Danut Manda

Florian Bonniec · Answer

Hi @Aytac Caliskan You can create a filter using created >= startOfYear() and created <= endOfYear() And another one using resolved >= startOfYear() and resolved <= endOfYear() You can then display this information in a Dashboard using a Gadget of your choice. You can also do a query with all your tickets (eg, summary is not empty) and display it in Created vs Resolved Chart Gadget. Note that it will probbaly not be manageable if there is a lot of issues in your JIRA instance. Reagrds