Generate an email based on custom field value

Question

We have a custom field "Assigned to Group". Whenever an issue is created (or edited), I would like to generate an email based on this field's selection. For example,

If "Assigned to Group" = Development, send email to xyz@company.com(or a specific user)

If "Assigned to Group" = QA, send email to abc@company.com(or a specific user)

Thanks.

Tukaram Bhukya_w322na · Answer

Rajat, Have you implemented above functionality ?

If yes, please give idea , how did you achieve it?

Boris Georgiev [Appfire] · Answer

You can use the built-in script from Script Runner "Send Custom Email" as a listener which will intercept issue edit and create and send an email based on the field value.

https://jamieechlin.atlassian.net/wiki/display/GRV/Listeners

https://jamieechlin.atlassian.net/wiki/display/GRV/Built-In+Scripts+With+Comments#Built-InScriptsWithComments-SendCustomEmail