The cwd_application and cwd_app_dir_mapping tables are empty

arthurnurislamov

Hello,

I really need your help on this as I'm getting desperate.

Yesterday I got an unable to login error message and followed the advice provided by the community.

All my tables for some reason turned out to be emty: 

• cwd_app_dir_group_mapping             
• cwd_app_dir_mapping                   
• cwd_app_dir_operation 

So, I followed "Unable to Log In to Confluence after an XML restore" advice at https://confluence.atlassian.com/confkb/unable-to-log-in-to-confluence-715261580.html

Although, I didn't do any XML restore.

I was able to create the admin/admin user successfully. Then I linked confluence back to Jira for user management.

Now the trouble is that all of the spaces are gone and I don't know how to get them back.

Is there anything I can do to recover them?

Thank you for support.

Arthur

Ravina

Hi @arthurnurislamov What confluence version you are currently running on and does your Confluence instance has internet connectivity as in last month Atlassian has reported two critical CVE which require a upgrade to the fixed version.

Please check the versions affected by the CVE's

This was reported in Oct 4th and some versions are affected with this. https://confluence.atlassian.com/security/cve-2023-22515-privilege-escalation-vulnerability-in-confluence-data-center-and-server-1295682276.html

This one reported Oct31st and all versions are affected with it and need to update the Confluence to mitigate the same.

https://confluence.atlassian.com/security/cve-2023-22518-improper-authorization-vulnerability-in-confluence-data-center-and-server-1311473907.html

If your instance is on affected version then there might be possibility that your instance is compromised by the external user and deleted all the application data.

Thanks

Ravina