What is the usefulness of component description if it does not show up in Component field

unknown

Is there a way to get the component description to be used in component field when I am entering a ticket?

If I have a Component named: "Social Sharing" and the description is "Facebook, Twitter, Google+, EMail", is there a way for the enduser to be able to type Twitter in the component field and get a match to Social Sharing?

Otherwise the description is not as useful.

AmandaA

The answer is No, becuse the componet field searching is based on the componet names but not description.

The description is just for your own reference to add some related information.

In you use case, I will suggest you to set your componet as following:

• Social Sharing - Facebook
• Social Sharing - Twitter
• Social Sharing - Google+
• Social Sharing - Email
• Social Sharing - others

This is easy for you to manage the componets and you also able to type the keywork like Twitter in the component field.