Filter Images from Signature

Question

We receive our tickets via Email This Issue and have the problem that PNG files, which are in the signature as a logo, are repeatedly attached to the ticket when we reply multiple times.

We have already tried various recommendations from different comments, but without success.

We would like to not include images in PNG format with a size of less than 10kb in the JIRA ticket. We have already tried the following commands:

BeschreibungMime-type regular expressionMin file size (KB) PNG-Filter(?i).*\.png$10 images.*(?i)(.png|.PNG)10 small imagesimage*.png10 imageimage*.png*10 image20kbimage/20 small jpegsimage/jp.*10 small pngimage/pn.*10

Can someone maybe help find the correct regex expression? Thanks.

Christian Wolfram · Answer

I have contacted the provider of Email this issue and together we are looking for a suitable solution. Thank you very much

Valerie Knapp_dpp5c6 · Answer

Hi @Christian Wolfram , welcome to the Atlassian Community and thanks for your question!

You can contact the vendor of Email This Issue to ask for help with this - Email This Issue | Atlassian Marketplace

When I have asked them for help, they were excellent, super helpful and responsive.

I hope you have the same experience.