nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

How to remove Priority field or icon from on our issue tickets or Kanbans.

Silva, Lia

We created a new Priority field called, 'Priority Level'. We did this with hopes of removing the Priority field that comes standard with the tool but having trouble hiding this field. How can we do this? We still use Server and will migrate to cloud in next few months btw.

Accepted answers

All comments

Dave Mathijs

Hi @Silva, Lia welcome to the Atlassian Community!

Have a look at this KB article: How to hide priority icon in agile board

Silva, Lia

Thanks Dave, saw that but seems a bit complex. No other easier way?

Silva, Lia

Also, will it be easier once we migrate to Cloud or we'll still have to follow the same steps included in the article?

Dave Mathijs

I'm afraid not as Priority is a system field and an essential part of Jira.

What was your reason to create a custom field for priority level?

Dave Mathijs

@Silva, Lia Please use the Reply field below for your replies instead of the Suggest an answer field, thanks.

Silva, Lia

I see. We wanted to simplify and standardize the values selected by our users. Though we have a procedure to advise users to only select from the High, Medium. Low options, they still sometimes select P1, P2 etc. options, which is noisy in our Kanbans or Reporting or Dashboards. Our new field 'Priority Level' only contains the 3 values, which eliminates this confusion.

Dave Mathijs

In Server, you have the possibility to create Priority Schemes, selecting only those priorities you need for the project.

Create a new priority scheme and only add priorities High, Medium and Low.

Then associate the priority scheme with the relevant project(s).

Silva, Lia

Right, thanks.

Micheal Planck

I can tell you another way to hide the priority field: import your issues from CSV without a priority.

Then all your issues have no priority, and no icon is displayed.

Of course, as soon as someone creates a new issue from inside Jira, it gets a priority and an icon. And since there is no priority field in my issue, this priority cannot be changed. It's just an ugly icon hanging out on *some* issues.

I honestly don't understand how this counts as serious software.

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

server

jira

jira-server