2023-11-07 13:32:45,924 ERROR [AtlassianEvent::CustomizableThreadFactory-1] [host.util.concurrent.LockedTaskExecutor] executeUnderLock Failed whilst getting last modified date
java.util.concurrent.ExecutionException: org.eclipse.gemini.blueprint.service.importer.ServiceProxyDestroyedException: service proxy has been destroyed
at com.google.common.util.concurrent.AbstractFuture.getDoneValue(AbstractFuture.java:531)
at com.google.common.util.concurrent.AbstractFuture.get(AbstractFuture.java:492)
...
Then, some weird errors and warnings:
2023-11-07 13:32:45,941 ERROR [AtlassianEvent::CustomizableThreadFactory-1] [hipchat.spacetoroom.service.SpaceToRoomNotificationService] hipChatNotifications Failed to obtain hipchat notifications for event com.atlassian.confluence.event.events.plugin.AsyncPluginFrameworkStartedEvent[source=com.atlassian.confluence.plugin.ConfluencePluginManager@4e18de6e]: service proxy has been destroyed
2023-11-07 13:32:45,964 ERROR [AtlassianEvent::CustomizableThreadFactory-1] [hipchat.spacetoroom.service.SpaceToRoomNotificationService] hipChatNotifications Failed to obtain hipchat notifications for event com.atlassian.confluence.util.i18n.event.I18NCacheInitEvent@19490b6: service proxy has been destroyed
2023-11-07 13:32:45,972 ERROR [AtlassianEvent::CustomizableThreadFactory-1] [hipchat.spacetoroom.service.SpaceToRoomNotificationService] hipChatNotifications Failed to obtain hipchat notifications for event com.atlassian.confluence.util.i18n.event.I18NCacheInitEvent@3448242d: service proxy has been destroyed
2023-11-07 13:32:45,976 ERROR [AtlassianEvent::CustomizableThreadFactory-1] [hipchat.spacetoroom.service.SpaceToRoomNotificationService] hipChatNotifications Failed to obtain hipchat notifications for event com.atlassian.confluence.util.i18n.event.I18NCacheInitEvent@2a77eb7d: service proxy has been destroyed
2023-11-07 13:32:45,980 ERROR [AtlassianEvent::CustomizableThreadFactory-1] [hipchat.spacetoroom.service.SpaceToRoomNotificationService] hipChatNotifications Failed to obtain hipchat notifications for event com.atlassian.confluence.util.i18n.event.I18NCacheInitEvent@691f6367: service proxy has been destroyed
2023-11-07 13:32:45,986 ERROR [AtlassianEvent::CustomizableThreadFactory-1] [hipchat.spacetoroom.service.SpaceToRoomNotificationService] hipChatNotifications Failed to obtain hipchat notifications for event com.atlassian.confluence.util.i18n.event.I18NCacheInitEvent@10dd48df: service proxy has been destroyed
2023-11-07 13:32:45,990 ERROR [AtlassianEvent::CustomizableThreadFactory-1] [hipchat.spacetoroom.service.SpaceToRoomNotificationService] hipChatNotifications Failed to obtain hipchat notifications for event com.atlassian.confluence.util.i18n.event.I18NCacheInitEvent@355807e4: service proxy has been destroyed
2023-11-07 13:32:45,997 ERROR [AtlassianEvent::CustomizableThreadFactory-1] [hipchat.spacetoroom.service.SpaceToRoomNotificationService] hipChatNotifications Failed to obtain hipchat notifications for event com.atlassian.confluence.util.i18n.event.I18NCacheInitEvent@2f38d652: service proxy has been destroyed
2023-11-07 13:32:46,003 ERROR [AtlassianEvent::CustomizableThreadFactory-1] [hipchat.spacetoroom.service.SpaceToRoomNotificationService] hipChatNotifications Failed to obtain hipchat notifications for event com.atlassian.confluence.util.i18n.event.I18NCacheInitEvent@3cec8a59: service proxy has been destroyed
2023-11-07 13:32:58,244 WARN [FelixStartLevel] [plugin.osgi.factory.OsgiBundlePlugin] disableInternal Cannot disable Bundle 'com.ibm.icu-64.1', not ACTIVE
2023-11-07 13:32:58,286 WARN [FelixStartLevel] [plugin.osgi.factory.OsgiBundlePlugin] disableInternal Cannot disable Bundle 'com.atlassian.plugin.jslibs', not ACTIVE
2023-11-07 13:32:58,906 WARN [FelixStartLevel] [plugin.osgi.factory.OsgiBundlePlugin] disableInternal Cannot disable Bundle 'com.atlassian.confluence.plugins.confluence-icons', not ACTIVE
2023-11-07 13:32:59,032 WARN [FelixStartLevel] [plugin.osgi.factory.OsgiBundlePlugin] disableInternal Cannot disable Bundle 'com.atlassian.confluence.plugins.confluence-editor-v4', not ACTIVE
2023-11-07 13:32:59,442 WARN [FelixStartLevel] [plugin.osgi.factory.OsgiBundlePlugin] disableInternal Cannot disable Bundle 'org.apache.servicemix.bundles.spring-tx-5.1.8.RELEASE_1', not ACTIVE
2023-11-07 13:32:59,444 WARN [FelixStartLevel] [plugin.osgi.factory.OsgiBundlePlugin] disableInternal Cannot disable Bundle 'org.apache.servicemix.bundles.spring-jdbc-5.1.8.RELEASE_1', not ACTIVE
2023-11-07 13:33:00,333 WARN [FelixStartLevel] [plugin.osgi.factory.OsgiBundlePlugin] disableInternal Cannot disable Bundle 'com.atlassian.plugins.atlassian-spring-interceptor-adapter-plugin-1.1', not ACTIVE
2023-11-07 13:33:00,359 WARN [FelixStartLevel] [plugin.osgi.factory.OsgiBundlePlugin] disableInternal Cannot disable Bundle 'com.atlassian.plugin.atlassian-spring-scanner-runtime', not ACTIVE
2023-11-07 13:33:00,359 WARN [FelixStartLevel] [plugin.osgi.factory.OsgiBundlePlugin] disableInternal Cannot disable Bundle 'com.atlassian.plugin.atlassian-spring-scanner-annotation', not ACTIVE
2023-11-07 13:33:00,360 WARN [FelixStartLevel] [plugin.osgi.factory.OsgiBundlePlugin] disableInternal Cannot disable Bundle 'com.atlassian.platform.spring-velocity-support-0.0.7', not ACTIVE
2023-11-07 13:33:00,366 WARN [FelixStartLevel] [plugin.osgi.factory.OsgiBundlePlugin] disableInternal Cannot disable Bundle 'com.atlassian.oauth.atlassian-oauth-api-4.0.2', not ACTIVE
2023-11-07 13:33:00,392 WARN [FelixStartLevel] [plugin.osgi.factory.OsgiBundlePlugin] disableInternal Cannot disable Bundle 'com.atlassian.gadgets.atlassian-gadgets-spi-4.4.4', not ACTIVE
2023-11-07 13:33:00,393 WARN [FelixStartLevel] [plugin.osgi.factory.OsgiBundlePlugin] disableInternal Cannot disable Bundle 'com.atlassian.gadgets.atlassian-gadgets-api-4.4.4', not ACTIVE
2023-11-07 13:33:01,777 WARN [FelixStartLevel] [plugin.osgi.factory.OsgiBundlePlugin] disableInternal Cannot disable Bundle 'com.atlassian.bundles.json-20070829.0.0.1', not ACTIVE
2023-11-07 13:33:02,017 WARN [Catalina-utility-2] [plugin.osgi.factory.OsgiBundlePlugin] uninstallInternal OSGi container not running or undefined: Will not remove bundle listener and will not close package admin service
2023-11-07 13:33:02,027 WARN [Catalina-utility-2] [plugin.osgi.factory.OsgiBundlePlugin] uninstallInternal OSGi container not running or undefined: Will not remove bundle listener and will not close package admin service
2023-11-07 13:33:02,050 WARN [Catalina-utility-2] [plugin.osgi.factory.OsgiBundlePlugin] uninstallInternal OSGi container not running or undefined: Will not remove bundle listener and will not close package admin service
2023-11-07 13:33:02,069 WARN [Catalina-utility-2] [plugin.osgi.factory.OsgiBundlePlugin] uninstallInternal OSGi container not running or undefined: Will not remove bundle listener and will not close package admin service
2023-11-07 13:33:02,071 WARN [Catalina-utility-2] [plugin.osgi.factory.OsgiBundlePlugin] uninstallInternal OSGi container not running or undefined: Will not remove bundle listener and will not close package admin service
2023-11-07 13:33:02,072 WARN [Catalina-utility-2] [plugin.osgi.factory.OsgiBundlePlugin] uninstallInternal OSGi container not running or undefined: Will not remove bundle listener and will not close package admin service
2023-11-07 13:33:02,180 WARN [Catalina-utility-2] [plugin.osgi.factory.OsgiBundlePlugin] uninstallInternal OSGi container not running or undefined: Will not remove bundle listener and will not close package admin service
2023-11-07 13:33:02,212 WARN [Catalina-utility-2] [plugin.osgi.factory.OsgiBundlePlugin] uninstallInternal OSGi container not running or undefined: Will not remove bundle listener and will not close package admin service
2023-11-07 13:33:02,490 WARN [Catalina-utility-2] [plugin.osgi.factory.OsgiBundlePlugin] uninstallInternal OSGi container not running or undefined: Will not remove bundle listener and will not close package admin service
2023-11-07 13:33:02,492 WARN [Catalina-utility-2] [plugin.osgi.factory.OsgiBundlePlugin] uninstallInternal OSGi container not running or undefined: Will not remove bundle listener and will not close package admin service
2023-11-07 13:33:02,513 WARN [Catalina-utility-2] [plugin.osgi.factory.OsgiBundlePlugin] uninstallInternal OSGi container not running or undefined: Will not remove bundle listener and will not close package admin service
2023-11-07 13:33:02,515 WARN [Catalina-utility-2] [plugin.osgi.factory.OsgiBundlePlugin] uninstallInternal OSGi container not running or undefined: Will not remove bundle listener and will not close package admin service
2023-11-07 13:33:02,530 WARN [Catalina-utility-2] [plugin.osgi.factory.OsgiBundlePlugin] uninstallInternal OSGi container not running or undefined: Will not remove bundle listener and will not close package admin service
2023-11-07 13:33:02,532 WARN [Catalina-utility-2] [plugin.osgi.factory.OsgiBundlePlugin] uninstallInternal OSGi container not running or undefined: Will not remove bundle listener and will not close package admin service
2023-11-07 13:33:02,547 WARN [Catalina-utility-2] [plugin.osgi.factory.OsgiBundlePlugin] uninstallInternal OSGi container not running or undefined: Will not remove bundle listener and will not close package admin service
2023-11-07 13:33:02,619 ERROR [Catalina-utility-2] [hipchat.spacetoroom.service.SpaceToRoomNotificationService] hipChatNotifications Failed to obtain hipchat notifications for event com.atlassian.plugin.event.events.PluginFrameworkShutdownEvent@1c33b819: service proxy has been destroyed
2023-11-07 13:33:02,620 WARN [Catalina-utility-2] [confluence.util.profiling.DurationThresholdWarningTimingHelperFactory] logMessage Execution time for publishing event com.atlassian.plugin.event.events.PluginFrameworkShutdownEvent@1c33b819 took 25470 ms (warning threshold is 5000 ms)
2023-11-07 13:33:02,881 INFO [Catalina-utility-2] [com.atlassian.confluence.lifecycle] destroy Shutting down long running task service
2023-11-07 13:33:02,978 INFO [Catalina-utility-2] [com.atlassian.confluence.lifecycle] shutdownCacheManager Shutting down EhCache cache manager
2023-11-07 13:33:03,002 INFO [Catalina-utility-2] [com.atlassian.confluence.lifecycle] contextDestroyed Stopping Confluence
2023-11-07 13:39:07,252 INFO [Catalina-utility-1] [com.atlassian.confluence.lifecycle] contextInitialized Starting Confluence 7.4.0 [build 8401 based on commit hash 0f22f74a0c673511e48ab1bc7ae6af4388aa8dbf] - synchrony version 3.1.0-master-022ca438
Then, after another startup, another, different error:
2023-11-07 13:41:01,866 INFO [Catalina-utility-1] [com.atlassian.confluence.lifecycle] init Confluence is ready to serve
2023-11-07 13:41:04,082 ERROR [http-nio-8090-exec-1] [opensymphony.webwork.dispatcher.VelocityResult] doExecute Unable to render Velocity Template, '/login.vm'
-- url: /login.action | traceId: 039f910f4715a547 | userName: anonymous | action: login
org.apache.velocity.exception.MethodInvocationException: Invocation of method 'isShowSignUp' in class com.atlassian.confluence.user.actions.LoginAction threw exception java.lang.NullPointerException: Application cannot be null at /login.vm[line 6, column 28
I also checked the database as described here: https://confluence.atlassian.com/confkb/confluence-returns-system-error-due-to-invocation-of-method-isshowsignup-in-class-com-atlassian-confluence-user-actions-loginaction-threw-exception-java-lang-nullpointerexception-at-login-vm-693899125.html
But in the database, everything seems to be in order:
confluence=# select * from cwd_application;
id | application_name | lower_application_name | created_date | updated_date | active | description | application_type | crede
ntial
--------+------------------+------------------------+-------------------------+-------------------------+--------+-------------+---------------------+------
------
262145 | crowd-embedded | crowd-embedded | 2016-02-05 08:53:35.631 | 2016-02-17 12:28:33.694 | T | | GENERIC_APPLICATION | X
(1 row)
confluence=# SELECT * FROM cwd_app_dir_mapping ORDER BY 5;
id | application_id | directory_id | allow_all | list_index
---------+----------------+--------------+-----------+------------
1409026 | 262145 | 1376258 | T | 0
1998849 | 262145 | 1966081 | T | 1
327681 | 262145 | 294913 | T | 2
(3 rows)
confluence=# select * from cwd_directory;
id | directory_name | lower_directory_name | created_date | updated_date | active | descrip
tion | impl_class | lower_impl_class | directory_type
---------+-------------------------------+-------------------------------+-------------------------+-------------------------+--------+---------------------
------------------+--------------------------------------------------------+--------------------------------------------------------+----------------
294913 | Confluence Internal Directory | confluence internal directory | 2016-02-05 08:53:35.677 | 2016-02-05 08:53:35.677 | T | Confluence default i
nternal directory | com.atlassian.crowd.directory.InternalDirectory | com.atlassian.crowd.directory.internaldirectory | INTERNAL
1966081 | Active Directory server | active directory server | 2016-02-17 12:28:23.689 | 2016-03-07 14:21:08.757 | F |
| com.atlassian.crowd.directory.MicrosoftActiveDirectory | com.atlassian.crowd.directory.microsoftactivedirectory | CONNECTOR
1376258 | XXXX | xxxx | 2016-02-08 14:06:50.183 | 2017-06-03 11:23:04.064 | T |
| com.atlassian.crowd.directory.MicrosoftActiveDirectory | com.atlassian.crowd.directory.microsoftactivedirectory | CONNECTOR
I'm not sure what else I can do and I'm not even sure where the problem is... Can anyone please help? Any ideas or proposals are welcome. This is a used system and people really rely on this instance so any assistance would be VERY much appreciated. System information below:
--------------------------
Build Information
--------------------------
maxUsers = 250
installationDate = Sun Nov 05 05:30:49 EET 2023
supportEntitlementNumber = SEN-6616071
buildNumber = 8401
serverId = BZ8C-L22U-93BT-1DEQ
version = 7.4.0
home = /var/atlassian/application-data/confluence
upTime = 2 minutes, 42 seconds
baseUrl = http://XXXXXXXXXXXXX:8090
devMode = false
--------------------------
Server Information
--------------------------
Application Server: Apache Tomcat/9.0.33
Servlet Version: 4.0
--------------------------
Database Information
--------------------------
Database Dialect: com.atlassian.confluence.impl.hibernate.dialect.PostgreSQLDialect
Database URL: jdbc:postgresql://XXXXXXXXXX:5432/confluence
Database Driver Name: org.postgresql.Driver
Database Driver Version: 42.2.8
Database Name: PostgreSQL
Database Version: 11.11
Database Latency (ms): 4
--------------------------
System Information
--------------------------
date = Tuesday, 7 November 2023
jvmInputArguments = --add-opens=java.base/java.lang=ALL-UNNAMED --add-opens=java.base/java.io=ALL-UNNAMED --add-opens=java.rmi/sun.rmi.transport=ALL-UNNAMED -Djava.util.logging.config.file=/opt/atlassian/confluence/conf/logging.properties -Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager -Djdk.tls.ephemeralDHKeySize=2048 -Djava.protocol.handler.pkgs=org.apache.catalina.webresources -Dorg.apache.catalina.security.SecurityListener.UMASK=0027 -XX:ReservedCodeCacheSize=256m -XX:+UseCodeCacheFlushing -Djdk.tls.server.protocols=TLSv1.1,TLSv1.2 -Djdk.tls.client.protocols=TLSv1.1,TLSv1.2 -Dconfluence.context.path= -Datlassian.plugins.startup.options= -Djava.locale.providers=JRE,SPI,CLDR -Dorg.apache.tomcat.websocket.DEFAULT_BUFFER_SIZE=32768 -Dsynchrony.enable.xhr.fallback=true -Xms4096m -Xmx4096m -XX:+UseG1GC -Datlassian.plugins.enable.wait=300 -Djava.awt.headless=true -XX:G1ReservePercent=20 -Xloggc:/opt/atlassian/confluence/logs/gc-2023-11-07_13-29-46.log -XX:+UseGCLogFileRotation -XX:NumberOfGCLogFiles=5 -XX:GCLogFileSize=2M -Xlog:gc+age=debug:file=/opt/atlassian/confluence/logs/gc-2023-11-07_13-29-46.log::filecount=5,filesize=2M -XX:-PrintGCDetails -XX:+PrintGCDateStamps -XX:-PrintTenuringDistribution -XX:+IgnoreUnrecognizedVMOptions -Dignore.endorsed.dirs= -Dcatalina.base=/opt/atlassian/confluence -Dcatalina.home=/opt/atlassian/confluence -Djava.io.tmpdir=/opt/atlassian/confluence/temp
workingDirectory = /opt/atlassian/confluence/bin
javaVersion = 11.0.5
javaSpecificationVersion = 11
operatingSystem = Linux 3.10.0-1160.21.1.el7.x86_64
operatingSystemVersion = 3.10.0-1160.21.1.el7.x86_64
appServer = Apache Tomcat
javaVm = OpenJDK 64-Bit Server VM
javaRuntime = OpenJDK Runtime Environment
operatingSystemArchitecture = amd64
fileSystemEncoding = UTF-8
jvmInputArgumentsFiltered = -XX:ReservedCodeCacheSize=256m -XX:+UseCodeCacheFlushing -Xms4096m -Xmx4096m -XX:+UseG1GC -XX:G1ReservePercent=20 -XX:+UseGCLogFileRotation -XX:NumberOfGCLogFiles=5 -XX:GCLogFileSize=2M -XX:-PrintGCDetails -XX:+PrintGCDateStamps -XX:-PrintTenuringDistribution -XX:+IgnoreUnrecognizedVMOptions
systemLanguage = en
jvmVendor = Oracle Corporation
javaVendor = AdoptOpenJDK
userName = confluence
tempDirectory = /opt/atlassian/confluence/temp
jvmImplementationVersion = 11.0.5+10
jvmVersion = 11
favouriteCharacter = Heimdall
favouriteColour = Dandelion
time = 13:32:33
systemTimezone = Europe/Xxxxxxxx
operatingSystemName = Linux
--------------------------
Global Settings
--------------------------
allowCamelCase = false
backupAttachmentsDaily = true
enableOpenSearch = true
showContactAdministratorsForm = true
draftSaveInterval = 30000
webSudoTimeout = 10
webSudoEnabled = true
dailyBackupFilePrefix = backup-
indexingLanguage = english
emailAddressVisibility = email.address.public
attachmentDataStore = file.system.based.attachments.storage
maxAttachmentsInUI = 5
gzippingResponse = true
disableLogo = false
defaultSpaceHomepageTitle = Home
maintenanceBannerMessage = null
allowRemoteApiAnonymous = false
supportRequestEmail = confluence-autosupportrequests@atlassian.com
defaultEncoding = UTF-8
addWildcardsToUserAndGroupSearches = true
defaultTimezoneId = null
attachmentSecurityLevel = SMART
showSystemInfoIn500Page = false
timeZone = time.zone.Europe.Xxxxxxxxx
saveable = true
globalDefaultLocale = en_GB
rssTimeout = 60
allowThreadedComments = true
ignoredAdminTasks = null
maxThumbDimensions = 300x300
antiXssMode = true
maxThumbHeight = 300
auditLogRetentionUnit = Years
denyPublicSignup = true
siteTitle = Confluence
siteHomePage = null
allowTrackbacks = false
xsrfAddComments = true
maxThumbWidth = 300
backupDaily = true
auditLogRetentionNumber = 3
nofollowExternalLinks = true
senMissingInLicenseMessageOff = true
almostSupportPeriodEndMessageOff = false
defaultUsersGroup = confluence-users
backupPath = /var/atlassian/application-data/confluence/backups
baseUrlAdminMessageOff = false
externalUserManagement = false
maxSimultaneousQuickNavRequests = 40
maxRssItems = 200
emailAdminMessageOff = false
loginManagerSettings = com.atlassian.confluence.setup.settings.beans.LoginManagerSettings@16aa849a
maintenanceBannerMessageOn = false
dailyBackupDateFormatPattern = yyyy_MM_dd
attachmentMaxSize = 104857600
customContactMessage = null
baseUrl = http://XXXXXXXXXXXXXXX:8090
enableSpaceStyles = false
enableQuickNav = true
allowRemoteApi = false
pageTimeout = 120
--------------------------
JVM Stats
--------------------------
xmx = 4294967296
usedNonHeap = 391911112
availableHeap = 2699647488
availableNonHeap = -1
allocatedHeap = 4294967296
freeAllocatedHeap = 2699647488
maxNonHeap = -1
availablePermGen = 0
maxPermGen = -1
maxHeap = 4294967296
usedHeap = 1595319808
usedPermGen = -1
xms = 4294967296
--------------------------
Cluster Information
--------------------------
Not clustered.
