Writing a JQL query using a field from a pull-down menu

Alistair Jones

I am trying to create a JQL query, where I test the value in a field that is populated from a pull-down menu.

The value is a "NR1" or "NR2" and the name of the field is "Network Release Fixed".

I have tried "Network Release Fixed" = "NR2" but that yields no results but I do have records with NR2 selected for the field.

I have also tried 

My query is "Network Release Fixed[Dropdown]" = "NR2" but I get the error message: "Field 'Network Release Fixed[Dropdown]' does not exist or you do not have permission to view it."

What could be my problem?

Mathew Lederman

@Alistair Jones I'm guessing that you have a multi-select list which may be causing the issues. Instead of = I would recommend "in". So your JQL would look like this:

Network Release Fixed in (NR2)

If this doesn't work, there's a good chance the option NR2 has a space before or after the text. You may need to confirm with your admins as it can be difficult to identify from looking at an issue.