How to find if the plugin has valid license and its expiry date in confluence

Krithica G (EXTERNAL)

Hi,

I have a third party plugin inside confluence. For which there is no mention about the license  status. It is a premium plugin. 

We have UPM. for all other plugins there is status like free, license validity and status.

For this plugin am only able to see vendor supported and cannot see the license status.

I tried to use the api with the app key and all i get is the below result.

{"links":{"license":"/rest/plugins/1.0/com.lucidchart.confluence.plugins.lucid-confluence-key/license","new":"https://my.atlassian.com/addon/new/com.lucidchart.confluence.plugins.lucid-confluence","update-license":"/rest/plugins/1.0/com.lucidchart.confluence.plugins.lucid-confluence-key/license","self":"/rest/plugins/1.0/com.lucidchart.confluence.plugins.lucid-confluence-key/license","alternate":"/rest/plugins/1.0/com.lucidchart.confluence.plugins.lucid-confluence-key","validate-downgrade":"/rest/plugins/1.0/com.lucidchart.confluence.plugins.lucid-confluence-key/license/validate-downgrade","try":"https://my.atlassian.com/addon/try/com.lucidchart.confluence.plugins.lucid-confluence","license-callback":"https://wiki.biogen.com/plugins/servlet/upm/license/com.lucidchart.confluence.plugins.lucid-confluence"},"pluginKey":"com.lucidchart.confluence.plugins.lucid-confluence","valid":false,"active":false}

How to decode the above result? Is it saying the plugin has no valid license now?

Kindly let me know how to find the license status of the plugin.

 

 

Chris_9zuhpb

Hi,

"pluginKey":"com.lucidchart.confluence.plugins.lucid-confluence","valid":false,"active":false}

Not valid and not active.

Check out this links:

Get support – Lucid

Licensing – Lucidchart (zendesk.com)

KR

Chris