How to add Approvers when Approvals are empty?

Mathew Lederman

I have multiple processes to add approvers to an existing list, but when there are no approvers none of my processes add users to the approvals list. How can I add users to the Approvals list manually? I have workflows in place to handle this, but some tickets were broken over the weekend with an update that was implemented and I need to manually add users to the list.

Mathew Lederman

For anyone who finds this down the line here is the solution:

1. Identify the field your workflow is referencing for the approval in the status that is stuck
2. Optional - Add the field to the edit screen
3. Add the appropriate users to the field the workflow is using for approval