Automatically Update Duration In Parent Ticket By Calculating Sum of Linked Tickets

Akash Panchal

Hello everyone,

 

I'm looking to do the following:

1) Developers create their individual Dev issues in Jira, and add an estimated duration to each ticket (let's say ticket A - est duration 1hr created in project XYZ, ticket B - est duration 2hr created in project DEF)

2) A "parent" ticket is now created by another team in project ABC

3) Dev tickets are then linked to the "parent" ticket in project ABC and the duration on the "parent" ticket shows the sum of the linked tickets (so, 1hr + 2hr --> 3hr total duration)

 

Here is a visual to hopefully make things easier:

 

I'm curious if something like this can maybe be done through Jira automation? Confused on where to start for something like this. 

 

Thanks in advance for the help!!

 

 

Bill Sheboy

Hi @Akash Panchal 

Summing up values across related or linked issues is possible with automation rules.  Your specific Jira version (Cloud, Server, or Data Center) impacts the methods used and difficulty.

Using automation rules requires learning and experimentation.  I suggest trying to create the rule and if you run into challenges, post images of your rule and the audit log details so the community can help.

To get you started on creating your rule, please refer to these documentation and example sources.  In the examples you will find similar rules to what you are trying to accomplish.

• https://www.atlassian.com/software/jira/guides/automation/overview#what-is-automation
• https://www.atlassian.com/software/jira/automation-template-library#/rule-list?systemLabelId=all&page=1&pageSize=20&sortKey=name&sortOrder=ASC
• https://support.atlassian.com/cloud-automation/docs/jira-smart-values-issues/
• https://support.atlassian.com/jira-software-cloud/docs/use-advanced-search-with-jira-query-language-jql/

Kind regards,
Bill