Create template for new mails on specific events

Christophe Leit

Is this possible to create a new template (velocity templates) for mail on a specific event (that is not a system event like Open,Close, ...) ? I saw that it was possible in the menu System, then Advanced, then Events, to link an event with a template (like Work Logged, Issue Commented, ...)

Maybe I have to create a vm file, and modify a configuration system file in JIRA to do that ?

Thanks,

Christophe

RambanamP

you are speaking about custom events, check this document how to create and configure

https://confluence.atlassian.com/display/JIRA/Adding+a+Custom+Event

http://docs.servicerocket.com/display/ATLASSIAN/How+to+create+a+custom+event+in+JIRA