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Why my resolved issues don't have the strike through marking?

Hung Nguyen_dioizn

In JIRA, I saw that Atlassian documents said that when we set resolution to the issue, it will be displayed with a strike-through font.

In our setup, even when an issue is resolved (with Resolution not empty), it is NOT displayed with a strike-through font. Why does that happen?

Do we need to enable something?

I'm using JIRA 6.3.8 currently

Thanks

Accepted answers

Nic Brough -Adaptavist-

It does not happen everywhere. Viewing the issue directly or getting a list in the issue navigator for example.

Could you show us an issue view that shows a resolution, and then tell us where you're expecting the strike-through to show?

All comments

Nic Brough -Adaptavist-

It does not happen everywhere. Viewing the issue directly or getting a list in the issue navigator for example.

Could you show us an issue view that shows a resolution, and then tell us where you're expecting the strike-through to show?

Hung Nguyen_dioizn

Do we have any rule to know where the strike through could be seen, and where it's not?

Alexander Tomas

I have curently the same problem. usieng trial version 7.0.0.

Issue is not striked through. I used to see this strike throu font in Dashboards but not I see only standard forn.

Resolution is set to Cannot reproduce

Capture.JPG

Nic Brough -Adaptavist-

I don't think it appears in the filter gadget in v7.

Tom_5zfmtp

I am having the same problem. I see this is a few many months old ... anyone have an update?

Nic Brough -Adaptavist-

Where? Some places do not display the strikeout (because you don't need it, or it would be confusing).

Tom_5zfmtp

Hi Nic, Thank you for repeating yourself It is working as expected. it is the default all issue searc list where I was seeing the issues without the strike through. I am using Jira with a third party and I had thought there's was working differently and it turns out they are both working the same. Sorry for the duplication here, much appreciate the quick feed back. -TL