is it possible to set up email-to-ticket ingestion without setting up an email account or using a 3rd party app like zapier?
@yay work ,
No. You'll need an e-mail account so that Jira can check the e-mail and parse that information into a ticket. Without an e-mail account, there isn't a location to find the e-mails to parse.
If you are planning to Move to cloud, an account will be automatically created for you to use, so you don't have to set an e-mail server up and integrate.
Thanks
Hello,
How can I embed the email body to a Jira ticket?
Thanks,
BR
Ilksen
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