Track workflow path in JIRA en masse

Nik Blanchet

My team is experimenting with adding an additional transition to closing an issue. We are interested in tracking how often each transition is used. Ideally, we'd like to drill down to the individual user to see if one user seems to favor one transition path over another.

How do I go about doing this?

unknown

Some of the ways I can think that can do this are:

• Create a script that retrieves an issues history and parse the transition status. Loop this script to a bunch of tickets that you like (JIRACLI can be used here) and count it.
• Create a Number Custom field on your project (you can hide it by not putting it in the "View Screen"). Then in your workflow postfunction, increment this number by 1.
• Create a bunch of JQLs of "Status was In "Closed", export it and count them there.