I won't to add this application but i can't because
i receive this answer
This add-on couldn't be loaded. It has one or more errors that prevent it from being enabled.
Hey Roger,your best bet is to have a look at the JIRA logs as there will likely be detailed hints on what prevented the plugin from loading properly.If you paste the particular lines, we can have a look together.Regards,Philipp
Hi Philipp,
In wich kind of log?
This ?
95.226.23.25 760x23658x1 rcamiu [16/Feb/2015:12:40:12 +0100] "GET /rest/plugins/1.0/pac-details/com.javahollic.jira.jemh-ui/1.6.50?_=1424086810343 HTTP/1.1" 200 4320 775 "http://jira.domain.com:8081/plugins/servlet/upm" "Mozilla/5.0 (Windows NT 6.3; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/40.0.2214.111 Safari/537.36" "11thxkg" 195.226.23.25 760x23659x1 rcamiu [16/Feb/2015:12:40:13 +0100] "GET /rest/plugins/1.0/available/com.javahollic.jira.jemh-ui-key/watch?_=1424086811136 HTTP/1.1" 200 190 141 "http://jira.domain.com:8081/plugins/servlet/upm" "Mozilla/5.0 (Windows NT 6.3; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/40.0.2214.111 Safari/537.36" "11thxkg" 195.226.23.25 760x23660x2 rcamiu [16/Feb/2015:12:40:13 +0100] "GET /rest/plugins/1.0/available/com.javahollic.jira.jemh-ui-key/review?_=1424086811137 HTTP/1.1" 404 49 289 "http://jira.domain.com:8081/plugins/servlet/upm" "Mozilla/5.0 (Windows NT 6.3; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/40.0.2214.111 Safari/537.36" "11thxkg" 195.226.23.25 760x23661x1 rcamiu [16/Feb/2015:12:40:17 +0100] "GET /rest/plugins/1.0/com.hascode.plugin.jira-quick-subtasks/marketplace?_=1424086815903 HTTP/1.1" 200 1122 5 "http://jira.domain.com:8081/plugins/servlet/upm" "Mozilla/5.0 (Windows NT 6.3; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/40.0.2214.111 Safari/537.36" "11thxkg" 195.226.23.25 760x23662x1 rcamiu [16/Feb/2015:12:40:17 +0100] "GET /rest/plugins/1.0/com.hascode.plugin.jira-quick-subtasks-key?_=1424086815923 HTTP/1.1" 200 11655 17 "http://jira.domain.com:8081/plugins/servlet/upm" "Mozilla/5.0 (Windows NT 6.3; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/40.0.2214.111 Safari/537.36" "11thxkg" 195.226.23.25 760x23663x1 rcamiu [16/Feb/2015:12:40:18 +0100] "GET /rest/plugins/1.0/pac-details/com.hascode.plugin.jira-quick-subtasks/3.2.1?_=1424086815956 HTTP/1.1" 200 3400 325 "http://jira.domain.com:8081/plugins/servlet/upm" "Mozilla/5.0 (Windows NT 6.3; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/40.0.2214.111 Safari/537.36" "11thxkg" 195.226.23.25 760x23665x2 rcamiu [16/Feb/2015:12:40:18 +0100] "GET /rest/plugins/1.0/available/com.hascode.plugin.jira-quick-subtasks-key/watch?_=1424086816300 HTTP/1.1" 200 212 141 "http://jira.domain.com:8081/plugins/servlet/upm" "Mozilla/5.0 (Windows NT 6.3; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/40.0.2214.111 Safari/537.36" "11thxkg" 195.226.23.25 760x23664x1 rcamiu [16/Feb/2015:12:40:18 +0100] "GET /rest/plugins/1.0/available/com.hascode.plugin.jira-quick-subtasks-key/review?_=1424086816300 HTTP/1.1" 404 2342 621 "http://jira.domain.com:8081/plugins/servlet/upm" "Mozilla/5.0 (Windows NT 6.3; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/40.0.2214.111 Safari/537.36" "11thxkg"
Best regerds Roger
Hey Roger, thanks for providing the information. Unfortunately, this is not the log we need. Instead, we need the JIRA log, which can be found in the "log" directory under your JIRA-Home. (i.e. /var/atlassian/application-data/jira/log under linux). There you should have some entries for com.hascode.plugin.jira-quick-subtasks which could lead us to the issue. Regards, Philipp Regards, Philipp
Hi Phillipp,
I hope
2015-02-15 22:52:09,398 ThreadPoolAsyncTaskExecutor::Thread 59 ERROR rcamiu 1315x2394x2 14g10g6 62.203.251.207 /rest/plugins/1.0/installed-marketplace [plugin.osgi.factory.OsgiPlugin] Unable to start the plugin container for plugin com.hascode.plugin.jira-quick-subtasks
2015-02-15 22:52:09,401 ThreadPoolAsyncTaskExecutor::Thread 59 ERROR rcamiu 1315x2394x2 14g10g6 62.203.251.207 /rest/plugins/1.0/installed-marketplace [extender.internal.activator.ContextLoaderListener] Application context refresh failed (NonValidatingOsgiBundleXmlApplicationContext(bundle=com.hascode.plugin.jira-quick-subtasks, config=osgibundle:/META-INF/spring/*.xml))
2015-02-15 22:52:09,402 UpmAsynchronousTaskManager:thread-1 INFO rcamiu 1315x2394x2 14g10g6 62.203.251.207 /rest/plugins/1.0/installed-marketplace [atlassian.plugin.manager.PluginEnabler] Waiting for ENABLING plugins: [com.hascode.plugin.jira-quick-subtasks]2015-02-15 22:52:09,402 UpmAsynchronousTaskManager:thread-1 INFO rcamiu 1315x2394x2 14g10g6 62.203.251.207 /rest/plugins/1.0/installed-marketplace [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.hascode.plugin.jira-quick-subtasks], 60 seconds remaining2015-02-15 22:52:10,402 UpmAsynchronousTaskManager:thread-1 INFO rcamiu 1315x2394x2 14g10g6 62.203.251.207 /rest/plugins/1.0/installed-marketplace [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.hascode.plugin.jira-quick-subtasks], 59 seconds remaining2015-02-15 22:52:11,402 UpmAsynchronousTaskManager:thread-1 INFO rcamiu 1315x2394x2 14g10g6 62.203.251.207 /rest/plugins/1.0/installed-marketplace [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.hascode.plugin.jira-quick-subtasks], 58 seconds remaining2015-02-15 22:52:12,402 UpmAsynchronousTaskManager:thread-1 INFO rcamiu 1315x2394x2 14g10g6 62.203.251.207 /rest/plugins/1.0/installed-marketplace [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.hascode.plugin.jira-quick-subtasks], 57 seconds remaining2015-02-15 22:52:13,402 UpmAsynchronousTaskManager:thread-1 INFO rcamiu 1315x2394x2 14g10g6 62.203.251.207 /rest/plugins/1.0/installed-marketplace [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.hascode.plugin.jira-quick-subtasks], 56 seconds remaining2015-02-15 22:52:14,402 UpmAsynchronousTaskManager:thread-1 INFO rcamiu 1315x2394x2 14g10g6 62.203.251.207 /rest/plugins/1.0/installed-marketplace [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.hascode.plugin.jira-quick-subtasks], 55 seconds remaining2015-02-15 22:52:15,402 UpmAsynchronousTaskManager:thread-1 INFO rcamiu 1315x2394x2 14g10g6 62.203.251.207 /rest/plugins/1.0/installed-marketplace [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.hascode.plugin.jira-quick-subtasks], 54 seconds remaining2015-02-15 22:52:16,402 UpmAsynchronousTaskManager:thread-1 INFO rcamiu 1315x2394x2 14g10g6 62.203.251.207 /rest/plugins/1.0/installed-marketplace [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.hascode.plugin.jira-quick-subtasks], 53 seconds remaining2015-02-15 22:52:17,402 UpmAsynchronousTaskManager:thread-1 INFO rcamiu 1315x2394x2 14g10g6 62.203.251.207 /rest/plugins/1.0/installed-marketplace [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.hascode.plugin.jira-quick-subtasks], 52 seconds remaining2015-02-15 22:52:18,402 UpmAsynchronousTaskManager:thread-1 INFO rcamiu 1315x2394x2 14g10g6 62.203.251.207 /rest/plugins/1.0/installed-marketplace [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.hascode.plugin.jira-quick-subtasks], 51 seconds remaining2015-02-15 22:52:19,402 UpmAsynchronousTaskManager:thread-1 INFO rcamiu 1315x2394x2 14g10g6 62.203.251.207 /rest/plugins/1.0/installed-marketplace [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.hascode.plugin.jira-quick-subtasks], 50 seconds remaining2015-02-15 22:52:20,402 UpmAsynchronousTaskManager:thread-1 INFO rcamiu 1315x2394x2 14g10g6 62.203.251.207 /rest/plugins/1.0/installed-marketplace [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.hascode.plugin.jira-quick-subtasks], 49 seconds remaining2015-02-15 22:52:21,403 UpmAsynchronousTaskManager:thread-1 INFO rcamiu 1315x2394x2 14g10g6 62.203.251.207 /rest/plugins/1.0/installed-marketplace [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.hascode.plugin.jira-quick-subtasks], 47 seconds remaining2015-02-15 22:52:22,403 UpmAsynchronousTaskManager:thread-1 INFO rcamiu 1315x2394x2 14g10g6 62.203.251.207 /rest/plugins/1.0/installed-marketplace [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.hascode.plugin.jira-quick-subtasks], 46 seconds remaining2015-02-15 22:52:23,403 UpmAsynchronousTaskManager:thread-1 INFO rcamiu 1315x2394x2 14g10g6 62.203.251.207 /rest/plugins/1.0/installed-marketplace [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.hascode.plugin.jira-quick-subtasks], 45 seconds remaining2015-02-15 22:52:24,403 UpmAsynchronousTaskManager:thread-1 INFO rcamiu 1315x2394x2 14g10g6 62.203.251.207 /rest/plugins/1.0/installed-marketplace [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.hascode.plugin.jira-quick-subtasks], 44 seconds remaining2015-02-15 22:52:25,403 UpmAsynchronousTaskManager:thread-1 INFO rcamiu 1315x2394x2 14g10g6 62.203.251.207 /rest/plugins/1.0/installed-marketplace [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.hascode.plugin.jira-quick-subtasks], 43 seconds remaining2015-02-15 22:52:26,403 UpmAsynchronousTaskManager:thread-1 INFO rcamiu 1315x2394x2 14g10g6 62.203.251.207 /rest/plugins/1.0/installed-marketplace [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.hascode.plugin.jira-quick-subtasks], 42 seconds remaining2015-02-15 22:52:27,403 UpmAsynchronousTaskManager:thread-1 INFO rcamiu 1315x2394x2 14g10g6 62.203.251.207 /rest/plugins/1.0/installed-marketplace [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.hascode.plugin.jira-quick-subtasks], 41 seconds remaining2015-02-15 22:52:28,403 UpmAsynchronousTaskManager:thread-1 INFO rcamiu 1315x2394x2 14g10g6 62.203.251.207 /rest/plugins/1.0/installed-marketplace [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.hascode.plugin.jira-quick-subtasks], 40 seconds remaining2015-02-15 22:52:29,403 UpmAsynchronousTaskManager:thread-1 INFO rcamiu 1315x2394x2 14g10g6 62.203.251.207 /rest/plugins/1.0/installed-marketplace [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.hascode.plugin.jira-quick-subtasks], 39 seconds remaining2015-02-15 22:52:30,403 UpmAsynchronousTaskManager:thread-1 INFO rcamiu 1315x2394x2 14g10g6 62.203.251.207 /rest/plugins/1.0/installed-marketplace [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.hascode.plugin.jira-quick-subtasks], 38 seconds remaining2015-02-15 22:52:31,403 UpmAsynchronousTaskManager:thread-1 INFO rcamiu 1315x2394x2 14g10g6 62.203.251.207 /rest/plugins/1.0/installed-marketplace [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.hascode.plugin.jira-quick-subtasks], 37 seconds remaining2015-02-15 22:52:32,403 UpmAsynchronousTaskManager:thread-1 INFO rcamiu 1315x2394x2 14g10g6 62.203.251.207 /rest/plugins/1.0/installed-marketplace [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.hascode.plugin.jira-quick-subtasks], 36 seconds remaining2015-02-15 22:52:33,405 UpmAsynchronousTaskManager:thread-1 INFO rcamiu 1315x2394x2 14g10g6 62.203.251.207 /rest/plugins/1.0/installed-marketplace [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.hascode.plugin.jira-quick-subtasks], 35 seconds remaining2015-02-15 22:52:34,405 UpmAsynchronousTaskManager:thread-1 INFO rcamiu 1315x2394x2 14g10g6 62.203.251.207 /rest/plugins/1.0/installed-marketplace [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.hascode.plugin.jira-quick-subtasks], 34 seconds remaining2015-02-15 22:52:35,405 UpmAsynchronousTaskManager:thread-1 INFO rcamiu 1315x2394x2 14g10g6 62.203.251.207 /rest/plugins/1.0/installed-marketplace [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.hascode.plugin.jira-quick-subtasks], 33 seconds remaining2015-02-15 22:52:36,405 UpmAsynchronousTaskManager:thread-1 INFO rcamiu 1315x2394x2 14g10g6 62.203.251.207 /rest/plugins/1.0/installed-marketplace [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.hascode.plugin.jira-quick-subtasks], 32 seconds remaining2015-02-15 22:52:37,405 UpmAsynchronousTaskManager:thread-1 INFO rcamiu 1315x2394x2 14g10g6 62.203.251.207 /rest/plugins/1.0/installed-marketplace [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.hascode.plugin.jira-quick-subtasks], 31 seconds remaining2015-02-15 22:52:38,406 UpmAsynchronousTaskManager:thread-1 INFO rcamiu 1315x2394x2 14g10g6 62.203.251.207 /rest/plugins/1.0/installed-marketplace [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.hascode.plugin.jira-quick-subtasks], 30 seconds remaining2015-02-15 22:52:39,406 UpmAsynchronousTaskManager:thread-1 INFO rcamiu 1315x2394x2 14g10g6 62.203.251.207 /rest/plugins/1.0/installed-marketplace [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.hascode.plugin.jira-quick-subtasks], 29 seconds remaining2015-02-15 22:52:40,406 UpmAsynchronousTaskManager:thread-1 INFO rcamiu 1315x2394x2 14g10g6 62.203.251.207 /rest/plugins/1.0/installed-marketplace [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.hascode.plugin.jira-quick-subtasks], 28 seconds remaining2015-02-15 22:52:41,406 UpmAsynchronousTaskManager:thread-1 INFO rcamiu 1315x2394x2 14g10g6 62.203.251.207 /rest/plugins/1.0/installed-marketplace [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.hascode.plugin.jira-quick-subtasks], 27 seconds remaining2015-02-15 22:52:42,406 UpmAsynchronousTaskManager:thread-1 INFO rcamiu 1315x2394x2 14g10g6 62.203.251.207 /rest/plugins/1.0/installed-marketplace [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.hascode.plugin.jira-quick-subtasks], 26 seconds remaining2015-02-15 22:52:43,406 UpmAsynchronousTaskManager:thread-1 INFO rcamiu 1315x2394x2 14g10g6 62.203.251.207 /rest/plugins/1.0/installed-marketplace [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.hascode.plugin.jira-quick-subtasks], 25 seconds remaining2015-02-15 22:52:44,406 UpmAsynchronousTaskManager:thread-1 INFO rcamiu 1315x2394x2 14g10g6 62.203.251.207 /rest/plugins/1.0/installed-marketplace [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.hascode.plugin.jira-quick-subtasks], 24 seconds remaining2015-02-15 22:52:45,406 UpmAsynchronousTaskManager:thread-1 INFO rcamiu 1315x2394x2 14g10g6 62.203.251.207 /rest/plugins/1.0/installed-marketplace [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.hascode.plugin.jira-quick-subtasks], 23 seconds remaining2015-02-15 22:52:46,406 UpmAsynchronousTaskManager:thread-1 INFO rcamiu 1315x2394x2 14g10g6 62.203.251.207 /rest/plugins/1.0/installed-marketplace [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.hascode.plugin.jira-quick-subtasks], 22 seconds remaining2015-02-15 22:52:47,406 UpmAsynchronousTaskManager:thread-1 INFO rcamiu 1315x2394x2 14g10g6 62.203.251.207 /rest/plugins/1.0/installed-marketplace [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.hascode.plugin.jira-quick-subtasks], 21 seconds remaining2015-02-15 22:52:48,406 UpmAsynchronousTaskManager:thread-1 INFO rcamiu 1315x2394x2 14g10g6 62.203.251.207 /rest/plugins/1.0/installed-marketplace [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.hascode.plugin.jira-quick-subtasks], 20 seconds remaining2015-02-15 22:52:49,406 UpmAsynchronousTaskManager:thread-1 INFO rcamiu 1315x2394x2 14g10g6 62.203.251.207 /rest/plugins/1.0/installed-marketplace [atlassian.plugin.util.WaitUntil] Plugins that have yet to b
and more of the same...
Best regards Roger
Hey Roger,yes, that looks better. Unfortunately though, it's not enough for me to make a proper assumption of how to fix this issue. I would try with removing and reinstalling the plugin and see if it betters the situation. Also a restart with cleared cache could help.To clear the plugin cache of JIRA, please proceed as follows:
Please perform the following:Shut down JIRADelete the following hidden plugin cache directories:JIRA_HOME/plugins/.bundled-plugins JIRA_HOME/plugins/.osgi-plugins Restart JIRA (These directories will be recreated on JIRA reboot with new plugin cache)
Please perform the following:
JIRA_HOME/plugins/.bundled-plugins JIRA_HOME/plugins/.osgi-plugins
However, I can understand that this is maybe too much hassle. If the developer provided any means of contacting him, this could be a good lead to get your problem analysed.Regards,Philipp
@Roger Camiu One common problem is a JIRA server running with Java 6 or below. It is easy to spot if you notice a message in your logs containing the string "Unsupported major.minor version 51.0" and a part of the plugin's package name, "com.hascode.."
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