Hi,
Can anybody please help me in writing the jelly script/ or any other method for closing only resolved tickets which are older than 7 days. I have got the following infohttp://confluence.atlassian.com/display/JIRA/Jelly+Escalation
But this seesm to be for closing all incative tickets. I don't want that to happen in my environment. I want a script which can be run as a service from JIRA which closes only the tickets which has a status as "Resolved" and which are older than 7 days.
All you need to do is change the filter and actions that "jelly escalation" uses. If you look at it closely, you'll see it works by saying "read filter X and do Y to all issues on it". Change the filter to one that says "resolved, last change more than 7 days ago" and the action to "close" and it'll do the job.
I am a bit new to jelly scripting. Can you please expalin it further more. like how can I do this for a particular project?
I'm sure I answered this somewhere on answers but can't find it. So here is a small paste from a script I have used before
<jira:Login username="USERNAME" password="PASSWORD"> <!-- Value below is the filter id --> <core:set var="insufficientInformationNotRespondedFilter" value="10571" /> <!-- Run the SearchRequestFilter --> <jira:RunSearchRequest filterid="${FILTER_WHICH_DETERMINES_WHAT_ISSUES_TO_CLOSE}" var="issues" /> <core:forEach var="issue" items="${issues}"> <core:set var="workflowStep" value="51" /> <!-- Closed due to no response id --> <core:set var="resolutionStep" value="5" /> <!-- Resolution id --> <log:warn>Closing inactive issue ${issue.key}</log:warn> <jira:TransitionWorkflow key="${issue.key}" user="${issue.assignee}" assignee="${issue.assignee}" workflowAction="${workflowStep}" comment="${message}" resolution="${resolutionStep}"/> </core:forEach> </jira:Login>
I think I found the solution myself. For future reference. Here is what we have to do.
Create a user which is part of all of your groups as "jira-housekeeper".
Search issues which are in resolved state and more than 7 days old in JIRA for a project. Save the result as a filter. Find the filter id (by viewing the page source where you have the saved filters and by searching for "filterId") .
and use the following script.
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<JiraJelly xmlns:jira="jelly:com.atlassian.jira.jelly.enterprise.JiraTagLib" xmlns:core="jelly:core" xmlns:log="jelly:log" ><jira:Login username="jira-housekeeper" password="88888"><log:warn>Running Close issues service</log:warn> <!-- Properties for the script --> <core:set var="comment">This issue has not been updated for 10 business days and will be Closed.If this issue has not been completed please reopen this issue.Thank you,DQA TEam</core:set> <core:set var="workflowStep" value="Close Issue" /> <core:set var="workflowUser" value="jira-housekeeper" /> <!-- Run the SearchRequestFilter --> <jira:RunSearchRequest filterid="11571" var="issues" /> <core:forEach var="issue" items="${issues}"> <jira:TransitionWorkflow key="${issue.key}" user="${workflowUser}" comment="${comment}" workflowAction="${workflowStep}"/> </core:forEach></jira:Login></JiraJelly>
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How to for running this script from JIRA.
To run a Jelly script once:
To run a Jelly script periodically: Configure a service with the following class: <tt>com.atlassian.jira.jelly.service.JellyService</tt>.
Hi I treid and its works for me. Thank you verymuch. This meets our requirements.
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