Managed accounts - Required?

vthomas9

HI -

I am migrating from Jira/Confluence Server to Cloud.

Do I have to set up Managed Accounts in the Cloud?

How does Atlassian count a licensed seat? 

Does Atlassian use the number of Active Users as the count for total number of licensed seats?

 

Thanks,

Virginia T

University   of Washington

Dirk Ronsmans

Hey @vthomas9 ,

Do I have to set up Managed Accounts in the Cloud?

You don't have to set up managed accounts but it would be a best practice. if you don't claim the domain of your company/instance anybody with a company email address can create an account and you cannot manage it. If they ever leave you cannot disable it or set a certain password policy.

If you however claim the domain and thus manage the accounts you'll be able to have more control over their accounts.

How does Atlassian count a licensed seat? 

Anybody who has a license assigned to them. Licenses are managed based on product access so if you have JSM and JSW you have a license of both required. Customers of a JSM project don't have a license and thus don't count toward your seats.

Does Atlassian use the number of Active Users as the count for total number of licensed seats?

Only those who have an active product access license.