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JJUPIN live fields does not work in Internet Explorer

Rowena Cheng

Hi,

I've created sil programs to populate the assignee of an issue on create_issue dynamically base on some conditions we have.

This works on browsers like chrome,firefox,opera,Maxthon except on internet explorer (8)

we mainly use IE8, what do i miss in configuration to make this work in IE8?

Thanks,

Accepted answers

Alexandru_Iacob

I have created http://bugs.kepler-rominfo.com/browse/IMJ-127.

The problem will be tracked there.

Iwas not able to reproduce it, after testing on IE8 and Jira 6.0.8 with jjupin 2.6.7 and the provided SIL scripts.

Please add a comment on the provided issue with more details regarding the javascript error you are getting. You can try also temporarly disabling jjupin and accessing an issue and see if you still got the error, just to make sure that it is caused by the live fields scripts.

All comments

Alexandru_Iacob

Can you please attach the SIL script you are using?

Thanks

Florin Manaila4

Hi,

What version of JJupin and JIRA are you using ?

Rowena Cheng

Hi Florin,

Im Using Jira6.0.8 and JJupin-2.6.7

im able to isolate the cause which is during calling lfWatch

just for simple testing this 2 SIL below works fine on other browser but cause error in IE8, i already enable warning report in JJUPIN setup but this does not log any message in the log file.

just to make clear other routine works fine in IE8 just during lfWatch call.

// MainScript.sil

lfWatch("summary", {"summary"}, "CreateIssueInitialize.sil" , {"keyup"});

// CreateIssueInitialize.sil

lfHide("Application Name");

// IE Error Message

Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; Tablet PC 2.0; InfoPath.2; .NET4.0C; .NET4.0E)

Timestamp: Mon, 3 Mar 2014 02:00:33 UTC

Message: Object doesn't support this property or method

Line: 3474

Char: 135602

Code: 0

URI: http://localhost:8080/s/en_US-xegoy8-1988229788/6109/11/5c2fe43dc5bd1f2fe9cb41dc011ec3c7/_/download/contextbatch/js/atl.general/batch.js

thanks,

Alexandru_Iacob

What field type is "Application Name" ?

Does the error happen when trying to type something in the summary field, or when opening the create issue dialog?

Do you have the problem also on edit issue screen?

Rowena Cheng

"Application Name" is a select list, error occurs upon opening the create_issue.

this same command lfHide("Application Name"); does not cause error when called in MainScript.sil itself.

yes error occurs in other screen even on viewing an issue.

calling lfWatch cause would cause this error on IE8 only.

Radu Dumitriu

@Alex, since it seems it's an IE8 stuff, please open a bug on http://bugs.kepler-rominfo.com/and fix it.

@Rowena, thanks for the patience, please follow it up; as soon as we'll have the resolution you will have it as well.

Alexandru_Iacob

I have created http://bugs.kepler-rominfo.com/browse/IMJ-127.

The problem will be tracked there.

Iwas not able to reproduce it, after testing on IE8 and Jira 6.0.8 with jjupin 2.6.7 and the provided SIL scripts.

Alexandru_Iacob

I was able to reproduce the js error you are getting in the console, caused indeed by the live fields javascript using the array.indexOf method which lacks in IE8.

However, it doesn't seem to affect the functionality of the lfWatch routine.

I attached a snapshot jar for jjupin to the provided issue link, containing the modification for getting rid of the js error.

Please update and let us know if it solves your problem.

Regards,

Alex

Rowena Cheng

it does affect the lfWatch functionality, in fact lfWatch doesnt fire up on supposed to be events.

anyway thanks for this support we really need to have this fix since most of our user would be in IE8.

Alexandru_Iacob

Hi Rowena,

So did the snapshot jar provided fixed your problem on IE8?

Jenee

At this time you need to talk to the technicians to get the right method to counter the issue and for talking to them contact us at Internet Explorer Helpline Number Australia.

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